AsophThe Latest Trends in Women Clothing, Online Men Clothing and Online Plus Size Women Clothing. Huge Selection of Fashionable Styles Perfect for Daily Look
Asoph (asoph.com) has 178 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
Excellent
Clothing & Underwear · Laguna Beach, California
Excellent
Clothing & Underwear · Torrance, California
Excellent
Clothing & Underwear · Escondido, California
Excellent
Showing 26 reviews with 4 stars · Clear filters
Diana
Real cute dresses in my size and styles. Good quality also. I am very pleased.
Response from AsophDec 31, 2019
Hello Diana, We appreciate you taking the time to give us your wonderful review. We love bringing in new styles. Hope to see you continue shopping with us.
Tamarra
Items were NOT “true to size.” Could not fit four of the five items, and yes I know my correct size. Disappointing experience. I emailed their customer service team-no response as of today. 6/12/19 Update: I heard from Customer Service, and they have been so diligent about resolving this matter and improving my view of their company. They have offered refund, exchange and even to assist me with getting the right size. Definitely more than I expected. For that reason - EXCELLENT customer service - I adjusted the score from "1" to "4." Customer service goes a LONG way with me.
Response from AsophJun 12, 2019
Hello Tamarra, Once again we apologize for your purchase not meeting your expectations. We are delighted that we were able to assist you with this matter & we hope we can continue doing business with you in the future. If you have absolutely any questions please do not hesitate to contact us. Our goal is to provide the best customer experience while shopping at Asoph. Thank you !
STEPHANIE
EVERYTHING LOOKED LIKE THE PICTURES AND FIT ME PERFECTLY 🥰
Response from AsophDec 31, 2019
Hello Stephanie, Thank you so much for the positive feedback. We are glad that them fit perfectly! Your rating is highly appreciated.
Elisa
The clothes are fantastic and the fit is on point. The reason I'm assigning 4 stars & not 5 is that we placed an order online and paid for expedited shipping. One of the pieces in our order was out of stock. The piece that was out of stock was the reason we paid for the expedited shipping. By the time we received the email that the piece was out of stock the other items had already shipped.
Response from AsophJan 2, 2020
Hello Elisa, Thank you for taking the time to share your experience. This gives us a chance to improve. We apologize that this happened to you and we hope this does not discourage you from shopping with us again. We are working hard to improve and give you our best!
Disgruntled
I live in a wonderful neighborhood and I always gets my packages. To have to sign for my package if it is over 100 dollars is foolish. I have to work and there is no one sitting in my home daily just waiting around. Look into that please
Response from AsophMay 7, 2019
Hello Disgruntled, thank you for shopping at asoph.com and we do apologize for the inconvenience that you may have. Please understand that our company policy have changed to protect both our customer's package and our liability due to high volume of lost package claims.
ESMERALDA
Slow shipping but good quality clothing
Response from AsophMay 7, 2019
Hello Esmeralda, thank you for shopping at asoph.com and we do apologize for the inconvenience that you may have. Due to high volume of orders with customers, we are experiencing little bit of delays for regular standard shipping. Please let us know [email protected] with your order# ready if you'd need to receive the package in certain time, so we could expedite the shipping process.
Jacqueline
First time purchase. Item is cute but it took awhile to arrive.
Response from AsophMay 7, 2019
Hello Jacqueline, thank you for shopping at asoph.com and we do apologize for the inconvenience that you may have. Due to high volume of orders with customers, we are experiencing little bit of delays for regular standard shipping. Please let us know [email protected] with your order# ready if you'd need to receive the package in certain time, so we could expedite the shipping process.
Mel
I absolutely love this dress. Received it in 3 days and the fit is great.