AsophReviews of asoph.com

Response from AsophNov 24, 2021

Hello Lisa, We are sorry to hear that you haven't been able to get a hold of us. Our office hours are from 8:30am-5:30pm PST. Our phone numbers are 1-800-935-6190 and 1-323-302-9946. You can also reach us via email to [email protected]. Please reach out to us so that we can help you.

Response from AsophOct 28, 2021

Hello, Thank you for your feedback. We are sorry to hear that you were not satisfied with the quality of the items you purchased. The quality depends on fabric and material as well. We include the fabric/material description on every style to see what item best suits you. We hope you can give us another chance and try our many different styles.

Response from AsophJun 3, 2021

Hello, We are sorry to hear about your missing item. Please contact our customer service department so that we can better assist you. 1 (800)-935-6190 or 323) 302-9946 Our Phone Support Hours are from Monday - Friday 9:00AM - 5:30PM PST.

Response from AsophNov 4, 2020

Hello Rebecca, We are very sorry to hear that the items were too small. We understand that returning may be a hassle. Please contact us so that we can further look into your order and provide you with the proper assistance. Our number is 1-800-935-6190. You can also reach us at 323)302-9946. We are here to help.

Response from AsophSep 24, 2020

Hello, We apologize on behalf of the carriers for any delays. When we receive any expedited orders we follow all protocol so that the customer may get it within the time frame that they have paid for, please note that once it has left our facility we do not have much control on the timing that the carriers deliver the packages. Due to the pandemic the carriers are suffering with many delivery issues , we are trying our best to work together to get all packages delivered not only on time but also as safe as possible. Please contact us directly via telephone: 323-302-9946 or via email: [email protected] and we will help you resolve this issue. Thank you.

Response from AsophJul 20, 2020

Hello, We apologize for any inconvenience caused upon shipping. We are trying our hardest to work as quickly and as safe as possible to process all of our orders in a timely manner. Please contact us directly at 323-302-9946 or via email : [email protected] for further assistance.

Response from AsophMay 19, 2020

Hello, We apologize for any inconvenience caused. Due to the pandemic our customer service department was not operating the usual hours, that is the reason we were not able to assist you in a timely manner. Please contact us via email: [email protected] or via telephone: 323-302-9946 and we will resolve this issue for you. We are back in business and here to attend you with anything you need ! (: Thank you