Ask Me WearReviews of askmewear.com

Response from Ask Me WearMar 6, 2026

We’re sorry to hear that you’re unhappy with your experience. When the order was placed, an order confirmation was automatically sent showing the exact item selected: the white strap. Based on our records, the item shipped matched the order that was placed. When you contacted us, we explained that the black strap shown in the listing was unfortunately no longer available and offered to accept a return for store credit, which is our standard return policy. We also agreed to allow the return, even though the correct item was delivered per the order confirmation. We always aim to work with our customers and provide reasonable solutions whenever possible. We’re sorry that we couldn’t reach a resolution that satisfied you. We did try our best to assist.

Response from Ask Me WearSep 29, 2025

Thank you for your feedback. We’re genuinely sorry for the frustration caused and want to assure you that we took this matter seriously. We worked closely with you to resolve the issue, honored the original order, and made sure everything was finalized to your satisfaction. We appreciate your patience and the opportunity to make things right.

Response from Ask Me WearJan 22, 2025

We’re truly sorry to hear that you’re disappointed with your purchase. We’ve double-checked with our jeweler, and they’ve confirmed that the carat weight of the bracelet is as described in your order. We understand how important authenticity is, and we always strive to provide accurate information. As a gesture of goodwill, we privately offered you the option to return the item if you were not satisfied, and we remain happy to assist with the return process if needed. Please don’t hesitate to reach out if there’s anything we can do to resolve the issue.