Kate
I was accepted for a project and cannot get access because my id doesn't work and support won't help
Update: After being accepted, I was told I was eligble to join the task queue to start accepting work. For over a week I have been unable to join and have been told it's because there are not enoug tasks for all the people they've onboarded. The queue changes from 150 to 300 people at any given time and I have never once been able to join, regardless of what time of day. Have sunk a collective 13 hours into trying to join a queue to accept work that I have been told I am eliglble for but I am unable to access. If you don't have this kind of time to waste, the promise of $100/hr isn't worth the time investment if you can't access the work and support cannot give an indication as to when you will be able to access the work. I was accepted for a project and received onboarding instructions. The login id I have been sent continues to not be recognized. The Ethos bot sends me in circles, emailing support goes unanswered and instructions given all send me to dead ends. I'm told to post in Slack channels I don't have access to, click Escalate to Human buttons that don't exist, and email support who will respond in 48 hours. Support responded in 24 hours and told me try all the things I'd already told them I'd tried in my original email. They said try again in 24 hours and they'll escalate. I escalated after 24 hours. Four days later still nothing.



