AskaveterinarianonlineReviews of askaveterinarianonline.com

bait and switch.. they say they will only charge 5 dollars, but after my bank blocked the charge to make sure it wasn't a mistake, I saw the were already trying to charge the 65 dollars up front. waste of time. no way to continue chat for clarification once the chat bot has opened the payment screen.

I would give them 0 stars if I could. I was told that there would be a $5 fee for using the service. I was not told about the monthly $65 fee, or that I was signing up for a subscription. I was pretty sure I was going to have to bring my pet to a vets office for the issue, but thought for $5, it would be worth it. But it was most definitely NOT worth $70. How can they even be in business when they advertise a $5 fee, then charge you $70 without telling you, and never telling you that it is a monthly subscription. I cancelled my subscription and will never use them again. The vet I texted with was nice, but I don't understand how anyone could work for such a deceptive company. Don't use them. They are con artists, preying on people in some distress over their pet. They should be investigated and put out of business.

I signed up for a $5 ask a question account. I had to speak to 4 different people to get to someone who would stay in the chat long enough to get to even have some what a conversation that ended in take your pet to a vet. No help at all! Then I noticed they charged my account $70. I tried to find out what the charge was for and could not get a response. I then tried to cancel and there was no response other that look in my charges to see who charged me and contact them. They charged my account another $65. I notified my bank and canceled my card. They are in the process of disputing the charges for me.

Like everyone else said, VERY DECEPTIVE billing practices. They hide that you will be signed up for a monthly charge of $65 if you use the service once. There wasn't an email to confirm I was being billed. It took me 8 months to realize they had been charging my card. When I called in, they said they couldn't do anything about it, (repeatedly) when I said I would go dispute it with my bank they offered 3 months of refunds and nothing else. I took that and said I would still be disputing it with my bank. The gentleman seemed irritated. I learned a costly lesson regarding researching sites before using them. RUN from this company!

Very deceptive billing practices. Do not use this website, its a scam.

Absolute scammer. Bots. Go of yourselves

They said it would be $5. and then when I gave my cc info they charged me. $5. + $65= $70. That is a sleazy way to do business! I canceled immediately, and then got an email that said they would refund the $70 in 3 to 5 days. I hope that happens.

Was quoted $5 for consultation, but charged $65 PLUS the $5. Don't do it!