AsianMelodiesReviews of asianmelodies.com

Response from AsianMelodiesOct 26, 2021

Dear Chip, Thank you for sharing your feedback with us, we do appreciate it. Kindly note that female profiles have to pass a few steps of verification before their profiles are approved. Firstly, our Regional Partner gathers and verify personal background information, ID, and other documents of the lady as well as upload verification video where the lady gives her consent to use our Website. The second step of the verification procedure is held by our Moderation Team after the Regional Partner creates a new lady’s profile. If we have doubts about the authenticity of documents or the lady's consent to be registered on our Website, we decline registration on the Website. In case you have faced any kind of issue with our platform, we are always ready to cooperate. Please, send all the information about the issue you have faced to our email [email protected], we are at your service 24/7 and will be glad to assist. Best regards, AsianMelodies Customer Support

Response from AsianMelodiesOct 25, 2021

Dear Landon, We are glad to greet you as our customer! All our new members receive an offer of 20 free credits to try out our services upon registration. To continue communicating with ladies further on, the system will ask to purchase credits on our website. You can easily browse profiles for free. However, in order to view personal photos or chat with our members, you will need to be a paid member and purchase credits. We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred. There various options on how to communicate on the website as well as receive some credits for free. If you wish to learn more, just contact us via [email protected], and we would be glad to tell you all the details! Meanwhile, we noticed, that you rated the site with 4 stars. We are eager to hear what improvements may lead you to maximum satisfaction, so do not hesitate to share your ideas via [email protected]. Your assistance is much appreciated in making a website a better and convenient place! Best Regards, Support Team AsianMelodies

Response from AsianMelodiesOct 24, 2021

Dear Mr. Jäger, We do appreciate you taking the time to share your point of view. Please be kindly informed that we have never deceived anyone, we review each complaint individually and do our best to resolve the problem in a satisfactory way. From our end, we do not tolerate the scam or fraud. We always do our best to make sure that every user follows the terms of our platform and take measures if we find any signs of violations. It should be noted that we always strive to provide our users a secure space for communication and for this purpose we carefully approve all the users to be registered on our platform. The profiles of our users are not confirmed unless we verify their ID and background. Our regional partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the person you are corresponding with. This, of course, makes it much harder for unscrupulous people to create fake accounts. Should you have any questions or need assistance, please feel free to reach us via [email protected] at any time. We are always glad to assist! Kind regards, AsianMelodies Support Team

Response from AsianMelodiesOct 23, 2021

Dear Tom, We do appreciate you taking the time to share your opinion with us. Your feedback is what motivates us to improve. It is true that you need to be a paid member to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those. From our end, we always provide high-quality support services for our members. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices. Please do not hesitate to reach us in case any questions arise, we will be glad to assist you. Kind regards, AsianMelodies Customer Support

Response from AsianMelodiesOct 14, 2021

Dear Roger, Thank you for taking the time to share your experience on the website. First and foremost, please kindly note that we ask our members to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Verified Member sign. No matter the background or age, any member who created the profile is given many opportunities to express themselves and find new acquaintances. Our team tried to implement as many instruments as possible for members, who feel uncomfortable or shy to start conversations proactively with other people. By creating a profile, every member will find a way to represent himself/herself on the site in an easy and unique way. Every user decides for her/himself whether s/he is ready to share/send photos/selfies as well record videos for other users. Also, it always depends on both members on how to build their communication. From our side, we provide a fast and secure environment that allows our users to get to know each other better. Each member has their own purpose for creating the profile, but all of them receive a convenient place for searching for new acquaintances, a secure space for communication, and outstanding customer service. If you have any concerns about any of the members, please share those with us via [email protected] alongside the evidence of the situation, and we would carefully check your case. We work 24/7 for our customers! Hence, we would also greatly appreciate it if you decide to review the feedback. Looking forward to your letter via our email! Best Regards, Support Team AsianMelodies

Response from AsianMelodiesAug 17, 2021

Dear Aigerim, Thank you for sharing your feedback with us, we do appreciate it and would love to clarify a few points you have mentioned for you. It’s a common practice to engage independent service providers (“Regional Partners”) for referring new members to websites like AsianMelodies. Regional Partners advertise and promote our platform in their respective regions. Some of them help to overcome cultural differences and language barriers between members. Such Regional Partners ensure that female members have the proper identification, assist them in setting up profiles (including taking high-quality photos), arrange for present delivery, organize contact exchange and set up meetings through the platform. Kindly note that female profiles have to pass a few steps of verification before their profiles are approved. Firstly, our Regional Partner gathers and verify personal background information, ID, and other documents of the lady as well as upload verification video where the lady gives her consent to use our Website. The second step of the verification procedure is held by our Moderation Team after the Regional Partner creates a new lady’s profile. If we have doubts about the authenticity of documents or the lady's consent to be registered on our Website, we decline registration on the Website. In case you have faced any kind of issue with our platform, we are always ready to cooperate. Please, send all the information about the issue you have faced to our email [email protected], we are at your service 24/7 and will be glad to assist. Best regards, AsianMelodies Support team