ASG The StoreReviews of asgthestore.com

ASG The Store

About ASG The Store

ASG The store offers a revolution in premium cycling retail & services. Buy awesome cycling gear online or visit us at our store in Paarl today!

ASG The Store (asgthestore.com) has 90 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Replies: The company replied to 1% of reviews.
Latest: Most recent review: September 2023.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Showing 5 reviews with 1 star · Clear filters

richard M.
Jan 11, 2023
I returned a bike box in August 2022…
I returned a bike box in August 2022 for a refund and have heard nothing since. Despite several emails and messages to their customer service or CEO . I would not recommend this company or trust them.
Response from ASG The StoreJan 12, 2023
Dear Richard, thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced. Our team and our CEO have no record of a transaction or correspondence with you regarding a return in August 2022 nor have we received any returns from you. We strive to provide excellent customer service and would like to resolve any issues you may have had. Please reach out to us directly at [email protected] so we can assist you further.
Zamira Z.
Apr 25, 2022
I was suposed to recieve a pair of…
I was suposed to recieve a pair of lenses, thry never sent them!!! :(
Stephen
Mar 30, 2022
No customer service what so ever
I want to return my item. Your website does not provide how to return and no answer when I emailed your company. I will protest the charge on my cc
JD
Mar 18, 2022
There were a couple scrapes on the case…
There were a couple scrapes on the case and I still don't understand why I was charged for shipping, when you said over $100 qualifies for free shipping, no one will respond to my emails.
Margaret
Jan 30, 2022
zipper opened from the bottom first…
zipper opened from the bottom first time I wore.