Jane
I was trying to reach your support team…
I was trying to reach your support team as instructed on your website via the email address on the site. However, when I attempted to send an email, I received a notification that the email address could not be found. Could you please provide an alternative email address so I can contact your support team, or if there’s another way to get in touch regarding my issue? I urgently need to get hold the support team.
Response from AscilyDec 6, 2024
Dear Jane, Thank you for bringing this to our attention. We sincerely apologize for the difficulties you've experienced trying to reach our support team. We are currently experiencing technical difficulties with our support email system and are working to resolve this issue. In the meantime, you can reach us through our contact form at https://ascily.com/pages/contact-us where we're actively monitoring and responding to all inquiries as quickly as possible. We understand the urgency of your request and assure you that all messages submitted through our contact form receive our immediate attention. Best regards, The Ascily Team