Leah C.
My sweet Belle needed a mass removed…
My sweet Belle needed a mass removed from her ear. From consultation to surgery day, I felt very reassured my baby was in the best of hands. They followed up, answered my texts for questions and overall I am so grateful for ASC. (I don’t like to post this part but, the girl taking my dog in was not very “compassionate” and tugged my dog, causing her to almost snap (she’s NEVER snapped at anyone/EVER) and I immediately stopped her and other staff allowed me to walk her in myself.
Response from Animal Surgical CenterOct 9, 2026
Thank you so much for sharing your experience with us and for trusting ASC with your sweet Belle’s care. We’re so glad you felt reassured throughout the consultation and surgery process, and that our team was able to provide the follow-up and communication you needed. We also sincerely appreciate you bringing your concern about Belle’s drop-off experience to our attention. We’re sorry that this interaction left you feeling uncomfortable, especially when your baby’s comfort and safety are so important. We take feedback like this seriously and will use it to help ensure every pet and their family are treated with patience, compassion, and kindness. We’re grateful for your trust in ASC and wish Belle a smooth recovery! ❤️



