Louis
I did not get what I ordered
I did not get what I ordered. Upon calling I am getting the run around . Two days latter and i am still waiting for a return number. Frustrating to say the least.
ASAP Inkjets offers discount inkjet cartridges and toner cartridges for Epson, Canon, HP, Lexmark, Brother and many other printers at enormous savings. When you compare our prices to local retail stores, you'll find you can save up to 80% in some cases by using our brand new compatible, or quality remanufactured ink cartridges -- Shipped free to your door, and backed by our 100% Guarantee! A typical person can easily spend a few hundred dollars per year on replacement printer cartridges -- a typical business will spend much more. Buying your inkjets and laser toner cartridges from us is an outstanding way to save money each and every time you need more printer ink!
ASAP Inkjets (asapinkjets.com) has 283 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingPrint & Graphic Design · Anaheim, California
Excellent
Print & Graphic Design · Granada Hills, California
Excellent
Print & Graphic Design · Granada Hills, California
Excellent
Print & Graphic Design · Granada Hills, California
Excellent
Showing 23 reviews with 1 star · Clear filters
Louis
I did not get what I ordered. Upon calling I am getting the run around . Two days latter and i am still waiting for a return number. Frustrating to say the least.
Mary
Sent ink that did not work in my printer. Totally wrong number. Telephone number given either busy or out of service. Will not be likely to ever order from you again.
John
Very unhappy. I ordered EPSON Cyan and received black instead. !!!
Response from ASAP InkjetsOct 4, 2015
Very sorry about this shipping error, we have been in contact to resolve.
Scott
I purchased 2 black ink cartriges and a set of color cartriges but I am not able to get anything to print in black with either cartrige. The image barely shows up in balck but color documents will print. Not pleased at all and a refund would be nice.
Response from ASAP InkjetsApr 29, 2015
Hello and sorry to hear about the trouble. We did not have any communication from you about this issue prior to this complaint, but we did reach out on March 24 to provide a resolution, as the problem you describe for the models that you have is 95% of the time resolvable following those instructions. If you still need assistance please reply to our email, we're here to help.
Mike D.
Almost three weeks and no cartridges have shown. Loose service will not be ordering from this company anytime soon
Response from ASAP InkjetsApr 29, 2015
We are sorry that you did not receive your parcel. We shipped it on time to the Hawaii address that you provided, but the parcel was returned to us marked by the Post Office as "insufficient address" via tracking # 9274893250802461320140. We have processed a refund.
Cheryl
I ordered toner and waited for a tracking number. It arrived several days later but did not link to any package. I called the company and Customer Service (CS) informed me the products were on backorder. I asked how I was able to have a tracking number for a package that contained backorder products and CS asked me to hold. Then I was told by CS the package was in transit but it would take 24 hours for the tracking info to be available. I informed CS that it had been over 48 hours. CS had no response. I informed CS that it had been nearly 2 weeks since my order and to please just credit my card since I no longer had time to wait. CS told me that it was not possible to do that and that I would need to receive the package then return it to them. CS also offered me 10% off my next order which I declined. At that point, CS told me that in fact, I had to be home to sign for the package or it would be automatically returned. That was something I was not aware of, was not informed of and would have kept me from ever ordering. I was then informed by CS that it was my responsibility to keep track of my credit card statement to be sure the funds were returned after the package was sent back. But, since I am unable to track the package, have no idea if delivery has been attempted and doubt this company would actually be honest and return funds after the package makes its way back to them, I have written off this money for the moment and will wait 6 more weeks before filing a complaint with my credit card company. Avoid this company.
Alan
No review yet almost a month and I haven't received it yet! The thing was from Ca. went to NJ, now in MO. since the 12th. coming back from across country to WA.
Response from ASAP InkjetsFeb 18, 2015
Very sorry about the issue on delivery of this order. It was shipped same day as it was ordered and shipped to the address that was provided, but there was a delivery error with USPS (https://tools.usps.com/go/TrackConfirmAction.action?tLabels=9261293250802460290059) which we are investigating and will get this order refunded for you.
Randy
Don't know what's wrong but will not work try everything on paper they send me can you tell me what's wrong
Response from ASAP InkjetsFeb 18, 2015
Hello, we will reach out to you to see what the problem is so we can try resolve it for you as quickly as possible. In the meantime, since no specific were provided here, please look at this article as it is helpful in resolving around 95% of issues: http://bit.ly/1IirLXM