Joseph M.
Great value....Bad address!
I ordered replacement inkjet cartridges from ASPInkjet and I inadvertently gave the wrong shipping address for the order. After 2 weeks went by and I still didn't have my order, I called to find out what was going on. I was told that the order was shipped to an address that....well....it wasn't the wright one. My fault! The customer service agent told me that the order was being returned to them. So I said that I would just wait for the order to be returned and be re-processed and re-shipped to the correct address (which he now had). He told me that I didn't have to wait, that he could simply refund the money to my CC and place another order so that I didn't have to wait for the order to be returned and then re-shipped. "Cool!" I said. --If I had only known-- Five days later I got my order. And 10 days later, I got a duplicate order. No refund to the CC was ever made. The order was simply duplicated. I guess that'll teach me to check, re-check, and triple check the shipping address I give on any subsequent orders. Respectfully, -Joe-