Welcome to ArtZMiami!Our biggest passion is curating interesting products that will put a smile on your face and turn up the positive energy around your home. Products that will enhance the luxury level of your home, and also add artistic value to your decor. Our mission consists of two main objectives:1. To curate and sell interesting, high quality products, that are guaranteed to meet or exceed the expectations of our customers. 2. If for what ever reason a customer is not happy, we will do everything in our power to make them happy.With a motivated team, we strive to be the creative minds that bring a smile to your face. That’s why we’re always curating the best products for you.
ArtZMiami (artzmiami.com) has 165 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
artzmiami.com
Website
artzmiami.com
Category
Decoration & Interior
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 97% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Tempi di consegna lunghissimi
Prodotto scadente e di pessima qualità a un prezzo esagerato. Pessima esperienza.
Response from ArtZMiamiSep 8, 2026
Hi Patty,
We’re sorry to hear that you were disappointed with both the delivery time and the quality of your order. This is not the experience we want our customers to have.
We offer a 30-day return policy. Please email [email protected] with your order number, and our team will assist you with opening a return.
ArtZMiami Customer Service Team
AL
Alberto
Son unos estafadores
Son unos estafadores, hace dos meses que pagué un pedido de un producto y no se digan ni a contestar, ni lo han enviado, tan solo pusieron la excusa de que habían escrito mal la dirección cuando la dirección está bien.
PÁGINA ESTAFA
Response from ArtZMiamiJul 1, 2026
Hi Alberto, when you made the order, you entered an incorrect shipping address. Because of this, it was returned to us. We have re-shipped your order to the new shipping address that you gave us. You will be receiving your order shortly. Thank you.
Update: I can see that your replacement package has now been delivered. Thank you.
WA
Waterfall
This company is a SCAM
This company is a SCAM. I bought two items totally $100 and they were dollar tree quality. In fact Walmart had one of the Rey for 90%less cost!
They fight you all the way to try to get your hard earned money back
Do Not buy!!!!!!
Response from ArtZMiamiJul 13, 2026
Hi, we're sorry to read this.
We have been unable to locate any order matching the details in your review, so we believe this review may have been intended for a different business.
If you did purchase from ArtZMiami, please contact us by email [email protected] with your order number or the email address used for your purchase. We'll gladly investigate and work to resolve any legitimate issue.
Thank you.
FF
Frede F.
De er farveblinde i dette firma
De er farveblinde i dette firma. Bestiller orange som vist på deres billede og sender de gul, som de påstår er gul.
Ib
Response from ArtZMiamiJun 19, 2026
Thank you for your review Frede.
The item you received is the orange version. The photo you provided confirms that the item is orange. We do not sell this item in yellow, so it would not have been possible for a yellow version to be shipped to you.
That said, if you are not satisfied with the color or the item for any reason, you are welcome to return it under our 30-day return policy. Please email [email protected] and let our team know that you would like to initiate a return. We will be happy to assist you.
Thank you.
BA
Beatrice A.
Pessima esperienza
Pessima esperienza, ordinato e pagato un prodotto e mai ricevuto... Rispondono coni A i MAI PIÙ
Response from ArtZMiamiJun 23, 2026
Hi we cannot find an order with your name. Please send an email to [email protected] with your order number or shipping address and they will assist you.
KA
KA
I woukd give 0 stars if possible
I woukd give 0 stars if possible. Placed a small rug order April 26. Never got a receipt. Had to email after several weeks to get that. Finally received package on May 17 only to find it to be very low quality and not worth the over $250 I paid. The return policy says full refund. However, it took several emails just to get a response. There is no plan on their website for returns. You have to wait to hear back from someone. When I finally did after several emails, I was told they had to check with their manager in order to get a return label sent to me with their address. They refused to email me their address after I asked several times in order to understand if I would be shipping it back internationally or not. The other option was to keep the rug and get 50% back. After they refused to give me their address or a clear answer about sending me the return label, I did not trust them enough to send my package back and actually get a full refund. So I felt forced to just take the 50% refund and keep the ridiculously low quality rug that my son cannot use. The interesting part was that I received that refund within an hour of emailing them and saying that I would take that option. They clearly had been monitoring my emails the whole time and taking a long time to respond on purpose, probably to force me to take that option. The entire thing felt like a scam. They should be reported to the Better Business Bureau. Do not buy from this company. Ever!
Response from ArtZMiamiJul 13, 2026
Hi, we're sorry to hear about your experience.
After reviewing our records, we have been unable to locate an order matching the details in your review. Because of that, we believe this review may have been intended for a different business.
For reference, our return policy is publicly available here:
https://www.artzmiami.com/policies/refund-policy
If you did place an order with ArtZMiami, please contact us with your order number or the email address used for the purchase. We'll be happy to investigate and assist you.
CO
Corey
China storefront
China storefront. Ordered May 5th and took them a week to confirm. May 15th and still waiting for item to leave China.
Never ordering from them again.
Response from ArtZMiamiJul 13, 2026
Hi, we're sorry your order took longer than expected.
ArtZMiami is based in Miami, Florida, and we work with artists and manufacturers from around the world. Because many of our products are made to order or shipped directly from our global partners, production and shipping times can vary. These estimated timeframes are provided on our product pages before purchase.
We understand that waiting can be frustrating, and we appreciate your patience. If you contact our customer service [email protected] team with your order number, we'll be happy to provide the latest status and assist in any way we can.
DA
Dave
Deal with this company if you want a fragile interection with someone.
Ordered something from ArtZMiami. After two weeks the site said order was not shipped yet. I contacted them asking if they had an estimate as to when they might ship it and they cancelled the order with a smiley face emoji.
Edit, just read the reply. Nobody contacted me and your site at the time did not say no shipping to Hawaii. You are bullshitting liars. Negative reviews about the item make me happy you cancelled the order but you are still a garbage company.
Edit #2: "We were trying to make alternative shipping arrangements for you. From your email, our customer service understood that you no longer wanted your order because of the delay, so they cancelled your order, and refunded your payment." Liars. My email had no indication I wanted a refund. You replied almost immediately saying the order was cancelled for no reason following it up with an emoji smiley face.....just because I wanted to know when it would ship. Fragile, snowflake company.
Response from ArtZMiamiApr 28, 2026
Hi Dave, thank you for your order and your review. Unfortunately we no longer ship the ArtZ® Nordic Cherry Toilet Brush and Holder to Hawaii. We were trying to make alternative shipping arrangements for you. From your email, our customer service understood that you no longer wanted your order because of the delay, so they cancelled your order, and refunded your payment. I'm sorry if they misunderstood your request.
Update: Hi Dave,
Thank you for your order and for taking the time to share your feedback. We sincerely apologize for the frustration surrounding this experience.
The $39 ArtZ® Nordic Cherry Toilet Brush and Holder is one of the few lower-priced items where shipping to Hawaii can unfortunately exceed the value of the product itself. Because of this, we were attempting to explore alternative shipping arrangements before proceeding.
When our team received your message regarding the delay, they mistakenly understood that you preferred not to continue waiting for the order, so the order was canceled and fully refunded immediately. That misunderstanding was our error, and we apologize for it.
To clarify, we do ship many products to Hawaii, but certain items can present unusual shipping limitations depending on destination and carrier costs.
We understand your disappointment and regret that this interaction left a negative impression. Our intention was simply to avoid leaving you waiting indefinitely without an update.
We appreciate the feedback and will use it to improve how we communicate shipping-related delays in the future.
