Robyn S.
The plaster I purchased was not well…
The plaster I purchased was not well printed. The image is not very good quality.
Response from Art-O-Rama ShopJun 14, 2023
Thank you for your feedback. At our company, we are committed to delivering high-quality products to our valued customers. We apologize for any inconvenience caused by the defective item you received. To resolve this issue for you, we kindly request that you reach out to our customer support team and provide them with a photo of the defective item. Once we receive the necessary information, we will promptly arrange a replacement for you, completely free of charge. It's important to note that our policy allows for replacements within a 30-day timeframe. Therefore, we encourage you to get in touch with our support team as soon as possible to ensure a smooth and efficient resolution to this matter. We sincerely appreciate your understanding and cooperation in this matter. Rest assured, we will do everything we can to make things right for you. Should you have any further questions or concerns, please don't hesitate to reach out to our dedicated support team. Thank you again for bringing this to our attention, and we look forward to rectifying the situation for you promptly.