ArtonwheelsReviews of artonwheels.co

Order delivered, but poor communication and disappointing quality I placed and paid for my order on 27 August 2026, and the parcel arrived on 30 September. The main problem was the complete lack of communication. I received no order confirmation, no order number, and no notification that the goods had been dispatched. My emails went unanswered, leaving me unsure for over a month whether my order had been processed or would arrive. I was also disappointed with the products themselves. The hoodie has only a size “S” label at the neckline, with no brand name, while the T-shirt has “Art on Wheels” printed inside. Both items are labelled “Made in China”. The quality reminds me of budget clothing from retailers such as SHEIN. I expected better quality for the price I paid. In my opinion, the quality is below average and does not meet my expectations. Although my order has now been delivered, the lack of basic updates and customer support made the experience frustrating. An order confirmation, a dispatch notification, and replies to customer enquiries would have made a significant difference.

First of all, there is absolutely no way to leave a review on their official website, which is why I am writing this here to warn other buyers. Do not trust their social media ads. They heavily promote a beautiful, short, fitted top on a slim model. However, on their website, they don't show how the item actually looks on a real person or distinguish between a top and a T-shirt. I ordered an XS expecting that cute top, but l received a massive, oversized T-shirt that is 3 times bigger than me. It is a complete bait-and-switch.The shipping and customer service were exhausting. I waited for more than a month with zero communication. I even emailed their customer support, but they completely ignored me and never replied, even after 3 days— despite their website explicitlypromising a response within 24 hours. The tracking on 17track was frozen for 19 days. I never received any updates from Nova Poshta or Ukrposhta. I literally had to go to the post office and ask the staff to search for my package manually using different barcodes until they finally found it. To make it worse, the quality is disappointing. I ordered a red item with a white print. The print is NOT white—it is a faded, washed-out, cheap-looking pink. The design looks blurry. I am very sad and disappointed with this purchase. Save your money. Order #13995

These shirts and hoodies look so cute, but the shipping takes long, and u get emails everyday. But once I got my package and opened it, it looked like SHEIN quality. White shirts are a bit see through, and you can easily buy this on SHEIN cheaper but I also think wirh à better quality. The design is really nice, but VERY overpriced. Not buying again.