artnaturals®Reviews of artnaturals.com

RECALLED HAND SANITIZER AND NO RETURN OF FUNDS!!!

When I received my order, the package had been torn and taped, and the hand sanitizer which I ordered had been leaking. I sent several messages, including pictures to ARnaturals, but never received any respose.

I NEVER received my refund even though the products was sent back. I received an email that they received the product and I am still waiting on a full refund of $107.98 A year later!

It takes a lot of nerve asking how our experience was. Grade: 0 of 1 to 10. Company promised material was in stock for shipping and it shipped a very long time later than the required and promised date. We received no response or automated responses to our questions. The phone number gave an automated message and the ability to leave a message was not possible because the machine was full. The Sanitizer was not packed but just thrown in boxes which caused spills in the boxes due to lids coming off. This was returned and we had a terrible time getting our refund as required. We learned a tough lesson that we hope to not duplicate.

The first gallon received was cloudy and off. The product was replaced. We haven't used it as we don't like the tequila smell. Will sadly not use this product, but appreciate their quick responsiveness during the height of the pandemic when nothing was available.

Everything came promptly as ordered.

The shopping experience in general was just fine. Order arrived in a timely manner. I just didn't like the hand sanitizer. For some reason, after a week, it started coming out gritty. We used it because we had to, but I wouldn't buy it again.

overpriced hand sanitizer.