artnaturals®Reviews of artnaturals.com

We found them on the list for dangerous chemicals. We threw them all out and won't use them. I tried calling to see if these had benzene in them and could not get a hold of anyone. I thought these were manufactured in the USA when I purchased them - the labeling said USA with a USA flag. I thought it was safe but found out it's actually manufactured in China with questionable ingredients and labeled as an American product. I am not happy with the deception and I tried to get a clarification on the product before giving this review.

WORST COMPANY EVER! I ordered 8 bottles of UNSCENTED hand sanitizer due to severe fragrance allergies (MCS), and they sent me LAVENDER -- the worst possible scent on Earth. They took forever to send them, did not respond to my emails, no response to my messages on their Facebook page, and I had to fight with them to get a refund of my $72 for scented hand sanitizer I could not use, could not even get near. One of the bottles had come open in the box and spilled, so I got lavender smell on my hands just opening the box. Check this company's Facebook page (if it's still there) --- there are *countless* complaints along these same lines, and a substantial number who ordered fragrance-free but received lavender. A nightmare experience I hope to never experience with any company, ever again. DO NOT ORDER FROM THIS COMPANY!

Great product at reasonable pricing. Prompt shipping.

Advertised as shipping within 48 hours. The order wasn’t shipped until a little over 2 weeks later. Reached out to customer service via email multiple times with no response and the phone number listed was out of service. Their first email response came a month after my initial message. Charged a premium for a product advertising that it would arrive quickly and that was simply not true. Will be taking my business elsewhere.

This company is horrible. It took SIX WEEKS for my products to ship, and only because I had to contact them. Their customer service is also horrendous. I left FIFTEEN voicemails to simply find out the status of my order and not one call was returned. Emails take 2 days plus to get a response to. Ultimately only part of my order shipped. When I wrote them (chat and phone are pointless) they told me that my order was closed because my merchandise shipped. It took another two weeks to finally get through to someone that I only received part of my order. DO NOT do business with this company.

My bottle of sanitizer leaked all over the box and came half empty. I attempted to call them and email them several times, but got no response. There was no way to return or exchange the bottles. I do like the product, but would never deal with this company again.

This stuff is gross. They also price gouged during the pandemic. I do, however, want to thank them for asking me to write this review.

Ordered two gallons hand sanitizer towards beginning of pandemic. One came in. Other one was not received. Contacted company. Company said contact UPS. Contacted UPS. They said they could not locate and contact company. Contacted company to ask for a replacement to be shipped. ArtNaturals said they have not spoken to me and will not be sending a replacement. Out 1 gallon.