Donna S.
I want a refund
I want a refund. The pen does not cover --"obscure information permanently" It's already going dry and I've only been trying to cover signatures on 50 or so pages. Please let me know how to return. DONNA SASSO

From a humble beginnings with only three permanent markers in 1964, Artline in 2019 surpassed 100 million pens and markers sold worldwide in a single year. In the 50 years since its birth, Artline has won the hearts of consumers, in part due to Shachihata’s belief in listening to each of customer's voice, playing an important role in the creation of our products.We at Artline and Shachihata, have always sought to set the highest standard for our products while maintaining concern for the environment. In fact, Shachihata has obtained ISO certification for both its Quality Assurance and Environmental Management Systems.The result is a vast range of pens and markers for all purposes, manufactured responsibly to the highest quality standards and renowned the world over. No matter what your marking need may be, Artline is here to make the world a more colorful and brighter place.
Artline USA (artlineusa.com) has 60 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Office Space & Supplies · San Jose, California
Excellent

Office Space & Supplies · Irvine, California
Excellent

Office Space & Supplies · Riverside, California
Excellent
Office Space & Supplies · Livermore, California
Excellent
Showing 4 reviews with 1 star · Clear filters
Donna S.
I want a refund. The pen does not cover --"obscure information permanently" It's already going dry and I've only been trying to cover signatures on 50 or so pages. Please let me know how to return. DONNA SASSO
Adam U.
Truly dissapointed in the product I received. I shook the paint pen for 5 minutes, and actuated the plunger almost a hundred times. The ink that finally came out --from behind the plunger not the nib, mind you-- was a viscous goo. I figured once I got some of that on the nib, it would start flowing normally, but that was not the case. I bought several brands of paint pens to test their long term viability in our weather conditions, and the artline paint pen was not included in the test because of its performance. I have pictures if you'd like to see them. Buyer beware.
Robert B.
Package did not make it to me. No one reached out to solve the problem.
Response from Artline USAJan 30, 2025
Hi Robert, We're very sorry for your trouble. We show your package was delivered on Oct 14. The tracking number is: 1Z0831970366329793. If you still have not received your package, please contact our customer service at 800-541-9719 x. 1. Thank you, Your Artline Team
ADRIEN W.
These markers are awesome! Great option for great coloring experience!
Response from Artline USAAug 22, 2024
Hey Adrien, We're thrilled that you like our product. However, it appears that the rating you gave us doesn't match the review. Maybe you meant 5 out of 5 stars??? Or, maybe we just want 5 out of 5 :). Still, we hope you enjoy our product and come back for all your marking needs. Thank you, Your Artline Team