ELIZABETH
Hope springs eternal, but...
Well I have had a subscription for the past year and it was truly great. There was one time that I had to call Customer Service and there was help there. Now my children have re-subscribed for me as a Christmas gift and I am hoping I can actually use it. I say hopefully because in visiting the site just now everything seems to have changed and I cannot get in to view the classes I’d like to see. It is New Year’s Day so they are undoubtably closed but I am going to try to get through this week. Otherwise, I will advise my children to reverse the cc charge for the subscription. The other writer is correct to say this is a very valuable service/idea (gold mine she said!) and they are just screwing it up. We’ll see.