Disappointed in Santa R.
I GIVE UP
I GIVE UP! I started to order the annual subscription to artist network TV--but it is so CONFUSING to even register or figure out what to do--so no thank you. Honestly, I hold two graduate degrees but trying to get through the maze of directions that make no sense, is more than frustrating. You have just lost a customer. I find it absolutely amazing that getting an annual subscription to Artists Network TV could be as pleasant as getting a root canal. This company is sitting on a gold mine, and is screwing this up so badly. I will just order DVDs from Amazon--at least I am helped along during the process. Specifically, after I tried to register to do the annual subscription purchase--there was no way to get back to the shopping cart. Then, you're left hanging. You don't know whether you have to register again or what they want. If it's this confusing with a big purchase, I can imagine the headache that looking at the downloads will be. I've been reading shoppers experience and now I'm one of the disappointed. I know the company is in trouble--this could be why.