Kim
Access denied
Access denied Support cannot provide me with a reason. All My content have been taken down but I have paid for the service.
An audio platform that enables sound creators to upload, record, promote and share their originally-created sounds
Dashboard - SoundCloud (artists.soundcloud.com) has 23 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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Video & Sound · Union, New Jersey
Excellent

Video & Sound · Bellmawr, New Jersey
Excellent

Video & Sound · Loudoun County, Virginia
Excellent
Video & Sound · South Jordan, Utah
Excellent
Showing 22 reviews with 1 star · Clear filters
Kim
Access denied Support cannot provide me with a reason. All My content have been taken down but I have paid for the service.
SoundCloudScam
They never respond, useless service
Hasan
The content team goes too far. The first sign was an anonymous editor rejected my song. They asked for a genre change. This action is petty, annoying, and a waste of time. On June 11, 2024, they also shortened the titles of my songs. Which interferes with my publishing of the song. This experience has taught me something. Granting artists support and editors anonymity fosters a secluded environment. In this space, they can harass content providers. As a paying customer, you will not have oversight and signatures on your account. There is no hierarchy or ability to keep content editors honest. They don't need a good reason to reject your song, change titles or ask for "the right to distribute contracts". The staff hides behind their ability to reject songs. And goes overboard. If they feel the songs need a contract to distribute. You will have to keep uploading contracts & forms per song to distribute your own music. It's a slippery slope and from my research it never ends. I joined IODA in 2003. I've been part of unprecedented and new advancements in digital music for over 21 years. Yet, it's not one of them; Soundcloud's corporate culture is childish. These guys make up new rules as they go along. There seems like there will be no end in sight. I cancelled the subscription on June 25, 2024.
Kozak
SCAM! I paid, uploaded, they denied without giving a reason (100% selfmade content owned only by myself). Then they blocked me without giving a reason, so they scammed the 11€ I paid. Everyone should report such cases to their local consumer protection department/facility.
Momo
I have a problem with the browser so far, which appears in the review, even though the browser is updated with the latest version and there are no programs that block ads. I hope you can solve this issue in my account as well. When I upload, the paths do not appear for me I request you to solve this problem in my account. There is a problem that I do not know how to solve. Some tracks do not appear for me, and I also cannot sync the music with my SoundCloud account. Please help me because I have been communicating with you in the support note for months and there is no response. They do not have customer support. They are liars. I have been communicating with them for many months and there is no response to my messages
Jacob
DO NOT USE THIS DISTRIBUTER! They Stole 4000+ in earnings from me. My song blew up on tiktok in which I emerged a little over 3 million streams. 1 month after my song was live and doing well I recieved a email saying my Soundcloud for Artist account is terminated due to distributing and monetizing copyrighted content. I was very confused because this was my song that I made from scratch including the beats, audio and lyrics! When contacting support they stated that I need to contact the complaint ; I was very confused who would complain that my music containted copyright, as I had the rights to distribute it as this is MY song. After doing some research I found out this person distributed MY track and had the audacity to try and take down my music through reporting to soundcloud and spotify! Even after explaining to them what occured they didn't care, constantly replying with the same generic "You need to message the complaint". I pay 144$ for incompetent staffs and weeks for a reply from support??? STAY AWAY FROM THEM, STICK TO DISTROKID OR CDBABY!