Artificial Grass Masters is the Valleys Leader in Artificial Grass Wholesale and installation. Our Artificial Grass products have a 15 year warranty and our wholesale grass starts at $1.39 per sqft and our installation starts at $4.75 per sqft(included materials and installation)
Artificial Grass Masters (artificialgrassmasters.com) has 327 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Showing 47 reviews with 1 star · Clear filters
Vladimr M.
Many promises nothing did I am very disappointed with this company
Response from Artificial Grass MastersOct 30, 2018
Good Morning sir, Since your installation we have incorporated a Quality control team that conducts a final inspection to ensure customer satisfaction. Please feel free to contact our office and one of our Quality Control Representatives will come out to address any concerns that you may have.
Rick
Never showed up to install Negotiated and said yes but no follow up.
Response from Artificial Grass MastersOct 30, 2018
We apologize for any inconveniences you may have experienced. Our staff has changed and we are under new management. We are excited about helping our customers and providing the best artificial grass experience.
Dan H.
Great job. Very happy with the way the grass looks.Would have them again and recommend them to friends.
Response from Artificial Grass MastersOct 30, 2018
We all appreciate the awesome review but I think you clicked on the wrong amount of stars, again thank you for all your business and support.
Christine S.
\They came to our home and the price sky rocketed!! Did not use either Home Adviser guys that come because they were so expensive!!!
Response from Artificial Grass MastersOct 30, 2018
We understand that Artificial grass is a luxury item and not always in the budget but we offer our low prices of $4.75 per sqft installed. We understand that artificial grass is not for everyone but we have affordable prices so that everyone can have an amazing project. If you have any questions or would like to get a quote from a different project manager we would love to come out.
Kenneth L.
We went with Syn Lawn while you did offer a military discount,your estimate of 1500 square feet came in the highest the orher estimates closer to 1250
Response from Artificial Grass MastersOct 30, 2018
After thoroughly reviewing your file I see the notes and the notes specifically state the the installation wanted the least amount of seams and because we cannot order a custom piece of grass in the size of your yard. All grass comes in 15 foot width by 100 foot rolls . So to minimize seams and patch work we offer the customer the options for least amount of seams. Unfortunately when this option is selected than there will be excessive waste. If you didn't mind extra seams we could have done your project at 1250 sqft.
Dee C.
Unhappy. Replaced our nappy old turf with new mid-grade for a service yard. It immediately showed the traffic pattern and will not stand up. It's just a service yard - it is only walked on 3-4 times a week for a just seconds each time. Should have kept the old stuff, at least when it was fluffed, it all looked even.
Response from Artificial Grass MastersOct 30, 2018
This is unfortunate, becasue you are our customer and we stand behind our products and services I encourage you to reach out to the office and schedule a time for one of our Quality Control Representative to come out and address your concerns.
Seidi N.
I have called several times about my grass breaking and I finally had Ed come out and look at it. He wrote up about the seam but not the actual problem. So I called and he said he would comeback and I waited and waited no response. Horrible experience.
Response from Artificial Grass MastersOct 30, 2018
I do apologize sir, we have never had a sales person by the name of Ed that works for us. Please contact the office and we will help you address any concerns that you may have. We look forward to hearing from you.
Dissapointex
The product is crazy expensive and not made to last.
Response from Artificial Grass MastersOct 30, 2018
All of our product have a 15 year warranty that covers fading and falling apart. We are proud to stand behind such a reputable product for a low price of only $4.75 per sqft installed. We also offer a price match guarantee to ensure you get the very best price so I encourage you and any other homeowners to produce me an invoice by a reputable licensed, company with equal quality of grass and a better estimate from said company and if I cant beat the price I pay my customer $50.00. This promise make sure you do your homework and ensures you get the best price.