ArtgridReviews of artgrid.io

Footage looks good, but it's a small library. Biggest complaint is how hard it is to cancel. You can't do it yourself. You have to deal with customer service which to me means, they are intentionally trying to make it difficult to get your money. Super scammy vibes.

This company makes you sign up to a yearly subscription and then they don't send you reminders about renewals and they don't even give you the option to cancel the subscription! The only way to cancel the subscription is to email them directly and ask for it, and if you forget to do it (very easily done), you only have 14 days to let them know via email otherwise you're stuffed. I ended up paying one extra year accidentally with this company and had to go through the hassle of exchanging emails with them in order to cancel my subscription instead of simply clicking a button like in every other site. It's a real shame this company engages in this kind of dishonest behavior as their footage is actually really nice, however I given their shady tactics, I'd strong suggest staying away from them and also all other products from their parent company for that matter.

Lost our royalties to Artlist. We paid over $600 in licensing fees. We created audio and visual products, paid for the licenses, only to receive a copyright strike from Artlist. We provided our licenses and they never responded to us. They stole our royalties and never cancelled our business subscription. We had to report them for Fraud to our bank. Horrible, deceptive company. I hope they get a class action lawsuit against them.

Support takes 2-3 weeks to reply. Cancelation is almost impossible. After I finally managed to cancel, the subscription was renewed anyways. I don't recommend using this service if you can even call it "service"!

Cancelling your subscription is not easy. If you didn't sign up with PayPal, you have to contact the support. Good luck with that. I've contacted the support 11 days ago. No answer yet. Today, I've contacted them for the third time, and the automatic response included: "It could take up to 3 business days for us to reply." Worst customer service ever.

I am very disappointed with the management of MotionArray. They change the payment rules without caring what their contributors think. I will stop uploading new content. And if nothing changes I will delete my portfolio Thank you so much.

Money over ethics and people. 'Artlist Ltd' purchased Motions Array and has reduced artist pay by up to 75%. Money Money Money, but only for Artlist Ltd.

Outrageous! Artlist management has ripped off Motion Array contributors in two large sweeps. Introduced new scheme that would halve contributors income and maximize Artlist's profits. Congratulations for being the most hated company in 2022.