Buy and Sell Handmade, ArtFire.com is the premier Artisan Marketplace
Artfire (artfire.com) has 196 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Ilyas K.
tottaly waste of money artfire is just a shop to cheat people and get money from people i bought a shoes which price was 49 ponds and never get anything and even i try to contact 3 times but they didnt answer dont buy anything from here just wasting if money
Joanne D.
Purchase 4/5, never heard from shipper til 4/9, only to say will notify when shipped! No communication since. Non-receipt of product, as of 4/22 Buyer beware.
Lava W.
Buyer beware. Read the reviews and do not buy here. Luckily I read reviews but only after I tried purchasing an item from a seller that I never received. And I also used my PayPal account and they were able to help me get a refund after the seller and the Artfire site did little to nothing to get me my money back. And even when the seller agreed to refund me and never did. So PayPal went after them. But the entire process was a total inconvenience. I will never shop here again.
André C.
As a seller this place is almost like Etsy was few years ago ! A pleasure to sell there !
IAN
Sellers/BUYERS stay away 1 star too high for this company! I had the same experience as the below seller I signed up initially to the recurring subscription used Artfire for 1 week stopped as it wasn't very good. then 3 months later I was charged on the recurring subscription I politely emailed them saying please refund this as I have not used artfire for over 2 months and do not need this account anymore. To my great surprise HORROR their response was a generic get lost email. they basically said hahaha we are keeping your money too bad!!. Basically the business model here seems to be lets get them to sign up and then we have them EVEN IF WE CAN SEE THEY ARE NOT USING OUR SERVICE!!! At which point I read the other reviews on here and saw the below poor person who they also store money off. when are the authorities ever going to bring some online leglisation into place to catch companies like this. Sellers stay away. they are a scam. They charge a subscription fee and then when you realize the service does not work... guess what? NO REFUNDS!!! So they are billing you for services you are not receiving. When you complain... they are fast to tell you that you can cancel your account... and they will cancel it and delete the account even though you pre-paid for a month, a quarter or a year... and then hide behind the no refund clause. They are a scam. Search Artfire reviews prior to setting up with them. Tons of negative reviews from sellers being ripped off and from customers not getting merchandise... which is a artfire problem not a sellers fault. One of the failures of artfire is as a customer buying products from a seller... you place the order... you dont receive any confirmation of the order... the seller does not get confirmations either or any notifications. So most sellers dont even know an order was received to process it. Hence so many claims of non-received merchandise. Artfire is a total scam. And they call themselves the premier market place for handmade merchandise. what a joke.
amy R.
I opened a shop on Artfire about a year ago because I had some product issues with my Etsy shop. I am so disheartened by the negative reviews of so many people having trouble with Artfire sellers! Please don't think we are ALL scammers or making cheap junk! I am a ceramic artist and I strive to make each of my pieces with quality and art in mind. Artfire is a bit different than Etsy, and apparently has no way of policing their sellers, which is unfortunate, but please don't lump us all in together! Thank you!
Derrith S.
Horrible experience. Shipping was super slow and my son wore the jersey ONCE and it ripped down the collar. Artfire told me I had to order a new one, they would give me 20% off and free shipping. They said they do not make enough profit to replace for free. Um not my issue. Obviously, I will never order from here again.
Alaina N.
Do NOT order from Artfire.com. The site says it takes 10-12 days to ship. I’ve been waiting a month. I emailed them and they told me to pay them $25 if I wanted it sooner! Then they told me it was already shipped and my tracking info would work in 24-48 hours. It’s been 9 days and the tracking still doesn’t work. I’ll be contacting PayPal to get my money back. This site needs to be shut down! I would have ordered my jersey from somewhere else and now I won’t have it in time for a game I am traveling out of state too. So not right to do to somebody.
