ArtfireReviews of artfire.com

I ordered and paid for my Washington Nationals Jersey on Nov. 23. I received the Jersey on Dec. 9th, and am pleased with it. I was attracted by the reasonable price and free shipping, but had I had no idea they were shipping it from China and it would take this long to receive. Their customer service was good as I always received a reply within 24 hours.

ArtFire does not provide products that you purchase. I ordered a jersey and when it came - it was not the same jersey that I had ordered but with cheap/gaudy patches sewn on it. When I contacted them to make it right and get a replacement with the one that was actually pictured on the website - they would not send me a new one, said if they did it’s have to be paid by my for DHL shipping AND then I got an email stating they would not respond to my emails. Very unprofessional and the lack of service is the worst I’d ever encountered! DO NOT ORDER FROM HERE. NEW DAY STOCK is a sham, rip off and not at all in the same level of service, caliber or established company as you’d find with Amazon, NFL Shop, Etc

I just purchased a gorgeous hand painted ornament from Christmaskells. My niece will love it! Beautifully packaged for gift giving, too. Five stars!

I bought a paint by number and the paints were so messed up there was no way I could paint anything. Spent the extra money for this one picture that I couldn't find anywhere else. Of course, you have to track down the specific seller, good luck, they could be in Ukraine and they won't help you there.

I tried to sell on Artfire...they ripped me off! They thought they had carte blanche to deduct out of my bank account....every other day, $5, $7, I NEVER gave them permission for this! I thought I was signing up for a $20/month shop. I never made ONE SALE!! They stole over $150 in only 2 weeks out of my bank account!! "Oh..ummm..it's clearly stated in our policies" I HATE ARTFIRE!!!!!

Purchased a jersey, then I came here to read reviews and I was scared of all the bad feedback. I was also forwarded to a different company overseas like many others. I received my Jersey in about 2 weeks which is pretty good and honestly it's a great Jersey. I love it. Only thing I'm upset about is the Twins getting knocked out in the first round, again...

I purchased and just received a sliver 'Torc' [wire collar] made by Sherrys-Jewels. I love it! The quality is excellent. It was shipped in a timely manner, despite the recent hurricane and flooding in Texas [where it originated.] I would order from her again.

I purchased a jersey for my son, from "Edgesports" which obviously was passed over to "Epic"??, that hasn't arrived now almost three weeks later and no response as to its location. You get bounced around emailing some seller or manufacture in china, that hides behind Artfire and gives horrible customer service. On top of that, I ordered two custom jerseys that arrived made and the wrong sizes, that I made perfectly clear during ordering. Then I tried to communicate with this "FansHeaven" seller, and was told they would give me $20 back and I could keep the wrong size jerseys. After asking for a quick correction on the order and get me my jerseys, I was told they would give me half the money back and I could keep the wrong size jerseys. After asking when I would be refunded, I was told they would refund the money right after I put in a good review for them. I again asked for them to correct the order and send me the right stuff, give me return postage verification, and then again I was told I would be refunded after putting in a good review. This company refuses to correct any mistaken orders then talk to you like you're wasting their time.. after taking your money. They take no responsibility for their mistakes. I side of it taking forever to receive an order, just hope they don't mess up because you'll be stuck with it. Yes I feel using anyone or any site that represents the sellers is all part of the scam. Absolutely horrible customer service. I agree 100% with the many reviews stating the negative experience with using Artfire or it's sellers.