artexplore.net is listed under Art & Handicraft.
artexplore.net (artexplore.net) has 56 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Nicholas C.
I put in an order #1543 on 21st April. It has not arrive . I would appreciate if you can contact me because my status I saw in the website is still “preparing for order to be ship” . Thanks
Response from artexplore.netMay 8, 2026
I'm sorry, but I think you've looked in the wrong place. We haven't received your order. #1543 on April 21st is not included in our order.
Susan T.
The art arrived with a ton of PEACH coloration. Online it's described and it looked like "golden hues". They state "Full refunds for any reason, they want happy customers." I've asked for a refund. "They responded with colors look different in different lighting." Duh, I know that. It's PEACH in every lighting. They offered 10% off. I again asked for a refund. Now, I'm not getting responded to.
Daniel K.
The artwork arrived safely and looked just like the photo, but a real painting—not a print. The brushstrokes and feel the texture, which gives it such a personal, authentic vibe. I’m genuinely thrilled with my purchase. I had a great experience ordering from this gallery.
D. M.
Phenomenal experience!! I’m a designer and super picky when it comes to art, but I was seriously impressed! The communication and service with Mark were spot on. The two pieces I ordered are absolutely gorgeous, and the quality next level. There was detailed customization that went into the planning and creation of these pieces, and let me tell you that they totally exceeded my expectations. Highly recommend!
Response from artexplore.netSep 16, 2025
Thank you for your love and support! We hope to have more opportunities to create more works full of beauty and wonderful memories for you.
CHAMPE G.
The painting did look similar to what I chose online. But the painting looks like somebody in fourth grade did it. It's sloppy.The paint colors are painted on top of other colors and you can see the bottom color through the top color. As people have said here, the packaging is very soon reliable.No complaints about that. As somebody else mentioned, i've gotten get some, texts from some guy named Mark about why it's been taking so long to arrive. Now I've told them, I want to return the painting which I confirmed you can do and they're pushing back adamantly on that. Also, they charged my card almost a month ago before I receive the package.
Response from artexplore.netSep 16, 2025
I'm very sorry for causing you an unpleasant experience! We will handle the after-sales service for you immediately.
Nancy W.
Ordered two pieces of art on 6/15. Stated shipping in 2-3 weeks and have yet to receive the product. A man named “Mark” has texted etc and created a FedEx label which has yet to been picked up by FedEx. It’s been close to 7 days! Now no response to any email. This is not how one should conduct business..
Evans
I placed an order in March for a 48”x48” stretched canvas with a frame. I’ve yet to receive my order. The company took my money and has yet to respond with any updates since April and it’s now May. The tracking information is showing they’ve never received the product from the shipper, Art Explore. I feel duped and questioning the legitimacy of the company.
Response from artexplore.netMay 14, 2025
I'm very sorry for causing you any inconvenience! The reason for the delay in the delivery is that the tariff policy has led to extremely low efficiency in customs clearance. The delivery of this order is currently underway. We have already applied for compensation from the courier company due to the inconvenience caused to you. Please contact us for a refund regarding the after-sales service.
Marceline D.
The piece is perfect! I love it! It arrived timely and is the perfect fit.
