Ingo W.
Very fast delivery from China to…
Very fast delivery from China to Germany, good and reliable product as described and an reasonable price. Simple, transparent shopping process.

ARTCISE brand photographic equipment was founded in 2016, a collaboration between a senior mechanical engineer and a professional photographer.Each product is meticulously designed to embody the art of excellence, striving for ultimate precision in every detail. The company's commitment to stability, reliability and operational feel ensures that each piece of equipment not only meets but exceeds the expectations of photographers worldwide.
Artcise (artciseglobal.com) has 14 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Ingo W.
Very fast delivery from China to Germany, good and reliable product as described and an reasonable price. Simple, transparent shopping process.
dean P.
I had some missing parts to my order, basically the box had been labelled wrong. As for the product itself it is very well made and I am very pleased with it. They only suggestion I have is to add a bubble level to the levelling bowl. Not normally an issues as tripod heads usually have there own but I do have a gimble head with no bubble. I have simply added my own to that head but it's just a suggestion. The issues I had previously were with an agent selling on Artcise's behalf. After dealing with them direct the missing parts were sorted very quickly and the customer service has been fantastic.
Response from ArtciseFeb 11, 2025
We sincerely apologize for the inconvenience you've experienced with your order and the lack of communication regarding the missing items. We completely understand your frustration, and we deeply regret that this situation has caused you so much trouble. Please know that our customer service team is committed to providing prompt and effective support. If you’ve purchased our product through another platform like Temu, and you've had trouble contacting customer service, we encourage you to reach out directly to us through our official website’s customer service email. We guarantee that we will respond within 24 hours and address any issues promptly. We understand that the experience you’ve had has been far from satisfactory, and we truly value your feedback. If you need further assistance or have any other concerns, we are here to help. Once again, we apologize for the inconvenience caused, and we appreciate your understanding.
Joe M.
Quality of products I have purchased have been excellent. Price has been very good.
Dan K.
Quick response and solution provided.
Lou L.
I would have liked to communicated with a real person, but I was forced to type my reason for calling.
Richard B.
Products are well defined which makes choice easy for application. Product is very well made and operates smoothly. Would order again
Patrick C.
I mainly use this tripod for capturing night sky photos and it works great! It keeps the lens stable, even om windy nights. Very satisfied.
William S.
This tripod is made of genuine carbon fiber, which makes it both strong and lightweight. Perfect for travel or outdoor photography.