Kyle D.
Communication Lacked
Would have liked to have more engagement with customer service. I emailed a couple different email addresses and heard nothing back. Turnaround time was exactly like the shipping policy stated. Other than the communication, it was a great experience.
Response from ArtciseDec 13, 2024
We sincerely apologize for the inconvenience and the lack of timely communication. Your feedback is incredibly valuable to us, and we are committed to improving our customer service. For future inquiries, you can reach us directly through our online chat on our official website: https://artciseglobal.com/, or by using our customer support email listed on the site: [email protected]. We ensure a response within 24 hours. Thank you for bringing this to our attention, and we're glad to hear that the rest of your experience was positive!