ArsettiReviews of arsetti.com

Do not buy from this site. If you bought already don't give up on a refund. The clothing looks like the design is printed over non-breathable fabric. Very thin but occlusive. Poor quality. Same size in 3 different pieces fit different. No fabric care, country of origin, fabric content, distributor on labeling. These are of such terrible quality I don't feel I can even donate to charity. Ordered in April and received 7 weeks later. Due to poor quality I asked for a refund. They asked for photos then said they would give less than 15% to keep the clothes. I was told no full refund unless I returned the items to Abu Dhabi. Outer bags over clothes says made in China, return address in California, Website says based in London and manufactured in Vietnam and Philippines with logistics in Singapore. Not sure why returns would need to go to UAE. After protest I was offered 50% back. When I went through Paypal I received a full refund. Note numerous names associated with this website. Website and order confirmation says Arsetti. Paypal seller name is Dress Fashion. Website says company in London is XPB International. Return address on package is a logistics company in California.

It took 6 weeks to get the order. When I inquired about returning one item, they wanted a picture, which I sent. They told me to keep it and then we went back & forth for days negotiating a refund of $6, then $12, then 18. They said they couldn't give any more than that. My cost was $38. Ridiculous!!!! I will never order from them again.

I ordered 3 shirts in April and received them in June. I attempted to contact customer service, but no one answered my emails. None of the shirts fit and I would like to return them, the only answer I received was that the sizes are on the web site. Again I requested information about how to return them and no one will answer my emails.

I received my items, and felt the non cotton-blend fabric of each of them. The quality is nylon or polyester. I immediately reached out to customer service to return and refund. This process has been ongoing for 10 days. After spending $169.95 they are only offering me $25 refund and to keep the items. The fabric quality descriptions are misleading, the ease of return and refund are difficult and timely. Basically, the company has to approve your return to send you a return order and address to send it back to.

Do not order from this company. You cannot return anything. The fabric is cheap polyester, too big and comes with absolutely no directions on cleaning. When I inquired about returning the items I bought, they wanted pictures of them. I said I did not like them and they were too big. They offered to refund me $20 and too please keep the items...I spent over $100. Absolutely awful.

Very slow shipping, having a lot of difficulty returning. The quality of the items (cheap fabrics, difficult to find fabric content, strange cuts) and the sizes were inconsistent. I would like to return but the company is ignoring my request.

Similar to others. Ordered dress and was charged. Received email that it shipped but when you look at tracking it hasn't shipped. I received one email reply that shipping is slow due to COVID in not the best English. Seems like a scam and have disputed charge with credit company

I ordered 3 dresses 2 weeks ago. I’ve heard nothing and it states shipping is pending. I’ve sent an email to them. If I do t get a reply il Contact my credit company and report them