ArsettiReviews of arsetti.com

I purchased 3 dresses that looked very cute online. They finally arrived after many weeks. The fabric is horrible, DATE I ORDERED #12-06-2021 company nu#₂₁₄₋₅₀₆ one one 8two Quality I purchased 3 dresses that looked very cute online. They finally arrived after many weeks. The fabric is horrible, cheap & shiny like cheap polyester curtains. This clothing is not quality.No instructions on how to return, I went on Facebook a di found their customer service helpline which is... I am finally able to get in touch with the company care team finally they help to get my return instructions and refund !!!!!!!!!!!! NEVER AGAIN. Live and learn.I would order them bigger but it takes weeks to get them !!!!!!!!!!!!

I ordered the clothes in March and did not receive them until three months later after many emails; my last one threatening to contact the FTC. The packaging had many labels so I don't know where the clothing originated. The last label return label (the one I could read) said the package came from Joe Doe. Clothing is nice but sizing is weird Would not purchase from them again

Clothes were not as made as I expected !!!!!!!!!!!! Poor Quality I purchased 3 dresses that looked very cute online. They finally arrived after many weeks. The fabric is horrible, cheap & shiny like cheap polyester curtains. This clothing is not quality.No instructions on how to return, I went on Facebook a di found their customer service helpline which is... I am finally able to get in touch with the company care team finally they help to get my return instructions and refund !!!!!!!!!!!! NEVER AGAIN. Live and learn.I would order them bigger but it takes weeks to get them I would order them bigger but it takes weeks to get them I would order them bigger but it takes weeks to get them

Do not buy from this site. If you bought already don't give up on a refund. The clothing looks like the design is printed over non-breathable fabric. Very thin but occlusive. Poor quality. Same size in 3 different pieces fit different. No fabric care, country of origin, fabric content, distributor on labeling. These are of such terrible quality I don't feel I can even donate to charity. Ordered in April and received 7 weeks later. Due to poor quality I asked for a refund. They asked for photos then said they would give less than 15% to keep the clothes. I was told no full refund unless I returned the items to Abu Dhabi. Outer bags over clothes says made in China, return address in California, Website says based in London and manufactured in Vietnam and Philippines with logistics in Singapore. Not sure why returns would need to go to UAE. After protest I was offered 50% back. When I went through Paypal I received a full refund. Note numerous names associated with this website. Website and order confirmation says Arsetti. Paypal seller name is Dress Fashion. Website says company in London is XPB International. Return address on package is a logistics company in California.

Two of the items I purchased did not fit and I wanted to exchange them. I was told the postage was too expensive. After multiple back and forth emails, they offered me a fraction of my purchase as a refund. Such a rip-off.

I was very happy with the clothes I purchased from Arsetti. The sizes are true to size and good quality. The only thing I think could be improved with the time it took to receive my items, which was over a month.

It took 6 weeks to get the order. When I inquired about returning one item, they wanted a picture, which I sent. They told me to keep it and then we went back & forth for days negotiating a refund of $6, then $12, then 18. They said they couldn't give any more than that. My cost was $38. Ridiculous!!!! I will never order from them again.

Cute dresses and overall fit well.