Jose M.
Most of their operations is located in…
Most of their operations is located in San Jose, Costa Rica under the name of Empire Shared Services. The underwriting department dont exist, they just put the call on hold and act like they spoke with someone about your account. The CS reps have to make 180 outbound calls more or less daily so thats why probably you got 10 calls in a day, they have to call your employer and ask if you are there but they cant disclose the reason of the call. Is the worst company ever and they basically scam the people in need

