Robin V.
Account was useful at first
Account was useful at first, but approximately 6-8 weeks ago, I received a notice that the Arro site/card was undergoing some kind of upgrade, so all earned credit limit increases would be on hold for a short period of time, with Arro keeping track of them during that time period. I've still not been given the promised credit limit increases I earned, and have received nothing but scripted responses when I've contacted them. Also, my card was "frozen" a few weeks ago for unknown reasons. My account has always been active and in good standing. I contacted Arro and was told they had unfrozen my account but couldn't tell me why it was frozen in the first place. No phone number available to call customer service, only email. Lousy company, don't waste your time.




