ArroReviews of arrofinance.com

Neat idea. Wish needed it because now I don’t want it. Customer service is a robot and maybe you’ll get an email with a pre typed template answer that doesn’t directly address your issue. Pay with debit card and it takes a week or more to process, even though it says 1-3 days. They get your money right away. Don’t bother. Get a secured card if you need to rebuild credit

Everything went smoothly at first easy sign up and all. But after payment was made the app no longer allows me access , locks me out even after I update the password because it don't like my passwords. Im currently on a 5hr lock. For putting in the password I had just created. I can log in on the website that is no good for anything. I emailed customer support 3 x over the last 2 weeks. No response. I can't even get in to cancel so I know im going to be charged again for a service I can't even access. Horrible app, and what makes it worse is it had gotten a good recommendation when I was looking for a credit builder to repair mt credit, only to realize this is looking to be a scam

I had high hopes with this card…at the beginning. This year alone there have been two incidents already. The first was a fraudulent charge for an Amazon purchase (they did reverse it). The second more egregious was a credit “increase” reported to my Trans Union account in the amount of “$80,000!!!” NOBODY using an Arro card is going to get that type of a credit limit! As soon as my balance is paid off…freezing the card and never giving them another dime of mine. If this were a REAL bank, I would have been able to get a human (it happened on a Friday), but that’s not possible because they are only available M-F 9-5. Save yourself potential major fraud issue and stick with real banks.

Everything went wrong No customer service Won't let me pay my bill so they can charge late payment Horrible just horrible

They are ripping me off ! They froze my card due to a missed payment . I have sense made all necessary payments even more than was required , they finally unfroze my card , sent me an email saying my card was active , o have available credit , yet o can’t make any purchases , when I have reached out multiple times using the chat I get an response from “Artie” saying my account is disabled as I haven’t made a payment since 2024 (total lies , I have screenshots of my payments) , o have sent a chat asking a support rep , o gotten an email saying my account is active from one rep and than get an email from another rep saying my account is disabled and I need to either pay off the full balance or make 3 payments (which I had already done ) !!

Not a good product.

Horrible company i made a payment of 24.87 and its saying my scheduled payment is 15 dollars when i clearly made a payment of 24.87 and it only took 15 dollars off my balance so they ripped me off out of money! When i contact support they do nothing saying i didnt make that payment which i have a screen shot of it

I have payed my card off every month and they have cheated me out of a month for the streak they say you get an it seam like they make their own rules up as they go. I also was charge for credit card swipes at 16% cost me 14.97 an i have emailed them back in November to take care of it an they still have not the support team very time I send in a support ticket I dont hear back form them at all I am still waiting on my physical card to show up I have asked for serveal time an they tell me you have your virtual card I dont like use virtual card because cell phone can be hack to easy. I make payment an it take them almost 7 to 10 days to process my payment an they try blaming my check account say it my bank when I have been use the same bank account for every payment an I had made a payment an they took upon them self to change how much i was going to pay they took an lower my payment by lot I was set it up were I payed half of balance an that way it would not cost me lot of money on my next check. They dont care about their customers one bit I have asked them to fix a link so I could complete one of their changes an they didn't fix it instead they end it an cost me 40.00 credit increase on my limit an they still have not responded back about that all an it been two months all ready. I am not impressed by them at all they said start you out at 150.00 but they didn't start me their they started me at 50.00 so they pick an choose who get the big limit to start and who dose not like I said before they make their own rule up as they go just like were it say make 3 payment before your due date for the streak their is no other info say it has to be 3 months all it said was 3 payment before your due date an they told me it has to be 3 months but they dont mention that I their streak message when you start out they are a joke