arrivia.comReviews of arrivia.com

its all scam they charge your card twice and do not refund they just ping pong you all around .

They sit here and say that they have this high rating on the BBB yet everywhere I look they have a crappy review because they are scammers they give you nothing in return. Everything is to get you to sign a contract where they can charge you monthly and you do not receive anything in return.

Fix your shit busses winding me up I don’t know if half of your drivers are drunk and forget how to drive but I’m bored of waiting ages for a bus that doesn’t show up

The customer service is horrible and they absolutely tricked me…. I tried to cancel after trying three times to plan a vacation where it didn’t save me barely any money.. it saved me like $200 on a week vacation which was ridiculous. Anyway I tried to cancel after that and they are now telling me I cannot cancel.

Was sent a prmotional card from Arrivia to attend a zoom 1 hour presentationwith my dignificant other. By attending we would receive a complimentary 3, 5,or 7 night cruise for 2 adults aboard our choice of major cruise lines: Carnival. Royal Caribbean & Norwegian- logos on their promotional postcard. Call today to RSVP. We did call on Thursday May 22nd & attended their Zoom SalesPresentation on Friday May 23. It is now Wednesday May 28th and no trip voucher emailed as promised. I have called 2 times and been given their voucher department email address and sent 2 emails with no response. There has been no response from Arrivia whatsoever.

I requested a call, through the chat, several times and didn’t receive one until 3 weeks later after I told them I was going to the BBB, which I did. They are dishonest by stating you will get a call in 24 hrs. Making a change to flight reservations is time sensitive so the longer you wait for a rep to respond, the greater the chance you will miss out on getting refunded. Especially because you cannot modify your reservation independently. I’d say the savings are not worth it for the poor customer service and unethical practice.

STAY CLEAR of this company!!!! EPIC JOURNEYS (Florida) travel benefits and membership are fulfilled by Arrivia is nothing but a scam operation. My husband and I attended a Zoom presentation and we decided that we would take a look at it, but they told us we had up to 3 days to finalize our decision before we were charged. So after reviewing the program we decided to cancel within the 3 day timeframe. I called and spoke with Operations Manager of Customer Service, Fernando, and he confirmed that they received my cancellation timely. Yet when my cc statement came 3 weeks later they charged me the full membership. Since then I have contacted Fernando at least 3 times and he has been giving me all these lame reasons as to why it happened and that he has emailed his superiors to issue a refund. I have asked if I could get the contact info for the Billing department & he replied we can’t give that information outside as Nydia is swamped with calls…hmmm I wonder why??? I sent another email asking for my refund and NOONE has returned my emails….not a one. So I told Fernando that if I didn’t her from him, that I would post my experience on the website, all he said was ‘I understand, I would be upset too”. When I called my CC company to dispute the charge they looked up the Member Svcs telephone number listed on my statement, &. they immediately told me that it was a SCAM and that it came back “Business Services not elsewhere classified”. So I had to cancel my CC so that they couldn’t charge anything else…..SO YOU ALL HAVE BEEN WARNED!!!! Thank goodness we didn’t go forward with them!!!! I will never attend another one of these SCAM presentations again!!!!! BEWARE OF EPIC JOURNEYS (located in FLORIDA) contact info (844) 482-9229.

Never going to work in this organisation. Never going to recommend anyone to work in this organisation. The management is pathetic. They hire staff on less salary even if we ask for hike on last drawn salary. They terminate staff whenever they require without any notice and all with false claims. I have given my 100 percent to this organisation, but still I got fired from this organisation because of the management's dirty politics.