Armstrong SteelReviews of armstrongsteelbuildings.com

I wish negative stars were an option…. Attempted to erect a building for quite possibly the nicest woman I’ve ever met in my life in Cos Cob, Connecticut. Generic horrible drawings, missing pieces and fabrication errors everywhere. Items that were piece marked were wrong, shorted us on bolts. The eve strut pieces were missing as well as many roof purlins, and 5 attempts at contacting Lorelle? (Sp) went nowhere. Don’t waste your time or money. 🖕Armstrong

Do not use this company! They are crooks and frauds. This is a East Coast company pretending to be a local Colorado manufacturer. The scam is to not tell you anything about the building until they have received the initial deposit. Have you noticed how the website is extremely vague about the materials and pricing of the building? Yah, you only get this information once you've given them your deposit. Here's where the real costs come in. As an example, if you would like a walk door with your building, that will be an additional $2,250. That's right, for a door frame, door and hardware it will be an additional $2,250. Hope you didn't want two doors or possibly an overhead door. Your economical steel building is no longer remotely economical. If you have made the unfortunate mistake of signing the initial sales agreement and given them a deposit, you are screwed. You are now left with paying exorbitant fees for their products or sourcing every other component of the building for yourself, including walk doors, overhead doors, windows, insulation, etc. If this was the extent of the problem, that may still be feasible. Unfortunately, you do not get any mechanical drawings of the building until more contracts are signed and you have paid in full. Now they can start charging change fees for any modifications that need to be made by you based on lack of information. Get the picture. After about the fourth additional contract, they are literally asking the buyer to sign off on the engineering drawings themselves and have enough legalese to protect themselves no matter what they may do. If you really want to get the real flavor of this company, research the name of the Company president and do a Denver Post search with that name for an incident that occurred on April 14, 2004. It will tell you everything you need to know.

Hard to work with draft and no one to help unload and help to organize the assembly Just felt that after we bought the building we were on our own..

I've never ordered a building before. I over-ordered on insulation, but when I tried to alter the order, Armstrong refused. They pointed out that once I accepted the order, I was on the hook for everything or had to pay 50% of anything I wanted to delete. I understand if the insulation had already been cut or the building production even begun, but it hadn't. Not allowing these kinds of changes, offering no goodwill or recognition that not everyone who buys one of these is likely to buy another one, was crappy service, especially since I was paying cash. I'll not recommend Armstrong to any of my fellow ranch owners who wish to build storage structures because of its inflexibility and lack of customer-focused service.

Sales people tell stuff that is not true, then they sent 2 beams that were the wrong length, which cause extra rework. They did send replacement beams approximately 18 days later, which caused about $1000.00 more labor and equipment rental costs, but they would not reimburse me for them. Also there customer service was very poor. It would take 2 to 3 days for them to get back to me, if they got back to me at all. Only one person at Armstrong was helpful and curtious the rest had horrible customer service. I will not purchase my next building from Armstrong again or recommend them to anybody.

Worst customer service ever. I initially had contact via phone then the company representative separated from company and I wasn’t notified until I repeatedly tried contacting them. Then the worst customer service ever was experienced when the process was finally explained to me because my initial contact was just rough sizing to lock in price before the yearly increase note at this point nobody ever came out to physical location to discuss design options costing etc.. then after handoff everyone I heard from the Armstrong company gave me the stipulation of deadlines or I would not get quoted price. The erector they referred me to without liability was the worst and after multiple delays ended up with another who did a acceptable job but during all this time Armstrong by forcing me to do it to there schedule the product was placed on the site on the ground and by the time got erected it had dirt debris and surface rust due to the cheap protection from Armstrong.If they would have been cooperative with me and delayed delivery to when site was ready the quality overall would have been a better experience. I will never ever be doing business with Armstrong again and when asked by interested parties who have seen my building from street I 100% tell them NEVER do business with Armstrong

This was our first time buying a steel building and the many costs involved after the building purchase were never discussed with us while we were trying to decide what building to buy and the cost involved to complete this job. After the down payment and some research the cost figures were very high and no way to cancel the purchase. One bid to install the concrete pad and assemble the building was over $160,000, which doesn't include the cost of the building. Then the inside needs finished insulation, electrical, doors, and heating and air. Some input from Armstrong on the total cost would have been very helpful. It appears that selling the building is their only interest! I will never recommend Armstrong Steel Buildings to anyone!

We had a horrible experience with Armstrong Steel. We will never use them again, and we will share our bad experience with anyone who asks for the rest of our lives.