Armory DenArmory Den is the premiere distributor of high-quality solvent traps, solvent trap parts and solvent trap accessories for businesses and consumers nationwide. Our services extend to firearm cleaning kits, barrel devices and various firearm accessories.
Armory Den (armoryden.com) has 25 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Frank
Great experience
Response from Armory DenMay 15, 2021
Hello Frank! Thank you for the review - we appreciate your feedback!bIf you need anything at all, please feel free to let us know. Thanks for stopping by the den! Best, ------------- Sheila Land Armory Den Support Armory Den
Yank
Let me just start with Thank you Armory Den! What exceptional customer service! Their response time to emails, is faster response time then the police department has where I live for 911 calls lol j/k. Seriously, they answered me on Sunday, morning and afternoon. No company does that! Also, I asked about a part I thought came with my order. I was ready to pay for it, nope, they sent them to me for free, and shipped on a Sunday! No one does that! I’m a customer for life! I even canceled an order I had with another company, just so I can buy from ARMORY DEN! My business motto is “always do the right thing l, no matter what” they obviously follow it also!
Response from Armory DenMay 3, 2021
Thanks you for your awesome review, Yank! Our company understands there are several misleading companies online, and many of them selling products that are not within regulation, and some don't even deliver the products you order! We always encourage our customers to do their research on other companies prior to purchasing related products, especially in this industry. We strive to provide the very best service around the clock so your expectations are meet and customers (LIKE YOU) are 100% satisfied. It was a pleasure working with you, and we thank you for your business! We look forward to working with you in the future! Enjoy your week, and thanks for stopping by the den! Best, --- Jenn From The Den! Customer Support Armory Den
Paul F.
I was a little skeptical about ordering honestly. I hadn't heard much about armory den and could only find good reviews lol. But I took a chance and put through an order. Everything arrived as described and is awesome. Be aware that you may receive multiple shipments based on what you order. These guys respond fast and from what i have seen, produce quality products. They have my future business. I've put up similar reviews and given a recommendation on their FB page.
Response from Armory DenApr 7, 2021
Thank you so much for your awesome review, Paul! We appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you and to have such a reliable staff where we can rely on each other. We look forward to working with you again in the future! Please feel free to contact us if you have any questions! Drop by the den anytime! Best, --- Sheila Customer Care Den Armory Den
Michael W.
Great experience. Product can exactly on time, as expected. Very pleased with product. Very well engineered and good quality. Customer service is excellent. Answered all questions quickly and very informative about products. Will definitely be ordering more in the future
Mike P.
Great customer service. When the item I ordered was late being delivered by USPS, they stepped up to the plate and made things right. I would recommend this company to anyone who is interested in well made quality products. You guys rock! Mike
Response from Armory DenJan 19, 2021
Hello Mike! Thanks so much for your wonderful review and kind words. We hope to see you again soon! Enjoy your week! Best, Jenn
Shannon
Very nice quality item and excellent customer service. Prompt responses to questions. Would highly recommend.
Response from Armory DenJan 13, 2021
Thank you for your wonderful review, Shannon! We appreciate your feedback and your kind words! Please visit us again, and thanks for stopping by the Den! Jenn from the Den
Dwight R.
Excellent customer service, go the extra mile to make sure you are satisfied as a customer. Would highly recommend the Den for any of your needs of there products,
Response from Armory DenDec 10, 2020
Thank you for your awesome review and kind words, Dwight! It was a pleasure working with you and we appreciate your business and for your support! We look forward to working with you again in the future! Drop by the den anytime, even if its to say hello! :) --- Jenn From The Den! Den Customer Support Armory Den
Mike
I think of all the online retailers I have dealt with, these guys are truly set up for great customer service. They have gone way out of their way to make this buying experience more than great. Quick response to the needs of customers are rare today. Thank you for doing what other online realtors have just forgot to do. Taking care of the customer.
Response from Armory DenDec 4, 2020
Mike, Your review, honest opinion and feedback are very appreciated and we value you as a customer, thank you on behalf of The Den Team!
