Robert T.
Customer service is lacking...
So far my experience with Armory Den isn't that great. I have sent then 7 emails over the past few days asking about a product that is out of stock and if they accept backordering. I have yet to receive anything back from customer service. If this issue gets resolved I will update my review.
Response from Armory DenDec 10, 2021
Thanks for stopping by the den! We apologize for your wait. The team advised you had submitted a form via our website on December 9th. We see the team provided a response today on December 10th (within our estimated time-frame). After forms are submitted, visitors/customers receive a message that provides a 24-48 hour response time, which can be sooner. Again, we apologize for the wait or any delays. Thanks for stopping by the den and for reaching out about your concern. Enjoy your Friday! - Sean Armory Den Support ----------------------------------------- UPDATE: 12.16.2021 Hi Robert! I hope you are doing well. After your published review, it looks like you decided to place an order with us afterwards. We are happy to let you know that your item arrived within the expected time frame. Thank you for your feedback and for stopping by the den! Happy Holidays from the Armory Den Team!