Jordan
Updated review: I appreciate Armoire’s response
Updated: Armoire was very helpful resolving my issue after I left a review here. Giving them the benefit of the doubt, maybe they were busy post-holidays. Mm, which could have caused the delay. I am very grateful that my refund was processed immediately after they reached out. Buyer (renter) beware! I mailed my case back using the supplied label and packaging, and they claim they did not receive it. They have therefore charged me $425 for the items in the case! They have not responded to my customer service inquiry. For salt in the wound, before returning them, I couldn't even wear 2 of the 4 items, because they were in such poor condition. They were frumpy and pilled. The quality of my first case plus the fact that I struggled to fill a 2nd case with anything attractive in my size, meant that I decided to cancel. I sent back the items, and now they have charged me a boat load of money for poor-condition items that I don't even have anymore!
Response from ArmoireJan 8, 2024
Thank you for your feedback - I'm sorry that you had a negative experience with Armoire. I followed up with our member experience team, who confirmed they have been in contact with you. We're reviewing our messaging to make sure all communications are clear and helpful.



