ArkServers.ioReviews of arkservers.io

This is my first server and I'm loving it! Everything is easy to follow and with Google and the community at hand any questions are answered quickly. Never had an issue with the company.

easy to use, server runs well

Good Service

So, I signed up for the $16/60 slot deal that arkservers.io hawks to the net a week before Ark Gen 2 dropped. My plan was to start streaming a modded version of Ark on Crystal Isle. There sales pitch talks about how easy it is to install mods (and it is) but what they did NOT describe is how once you start installing mods, you need to rent ADDITIONAL RAM to house those mods. Ok.. so I get it, more cost for more memory, but then Gen 2 hit and what a cluster that was. Most of the servers were down, their discord was a riot of customers not being able to run it and/or their other servers that dont run Gen 2 were also crashing. They asked for patience, no body expected Gen 2 to be so un-optimized.. and I said.. ok.. makes sense, I'll let this ride for a month and come back once things settle. Well, Im back a month later and still couldnt get my server to stay up more than 10 min at a time. When I looked for support, I get an "email us at.... and we will get back to you within 48 hours". Are you kidding me? Not to mention that when I said in their discord that at $16 for 60 slots I could be a little understanding, one of their own moderators said "well, thats a little misleading... its 60 slots, on The Island map, with basically no mods running". STAY AWAY from this group of con artists and go with a reputable company to host your servers. Ive canceled my server mid month and will not be back even though I lost money on this crap.

ArkServers has been the best Ark hosting site I've found yet. From easily accessible settings to great customer support, you can't ask for better from a hosting company. Quick updates when available and I can set it and forget it!!!

Consistent, and zero issues with months of hosting. The ONLY option for ark hosting in this day and age, I am beyond impressed with their service

ArkServers.io is great. very easy to use and i love it!

The customer service is NON existent. Nobody responds. You are on your own if you have an issue. --What Happened to me- The server would NOT update, I had the typical Mod mismatch. But even though the server was set to auto update it would not. After manually stopping and rebooting several times the error persisted and I could not get in game. I needed help. There was none. I sent several messages and emails and no response. I joined their discord but apparently you can't leave a message unless you join the discord NITRO PAID service. I could not even ASK them for my money back because they would not respond to my emails. I eventually had to call credit card company to deny payment. What a Nightmare.