Arizona Bead Company Reviews | Read Customer Reviews of arizonabeadcompany.com

Arizona Bead Company Reviews | Read Customer Reviews of arizonabeadcompany.com

Arizona Bead Company reviews

Showing 6 reviews with 2 stars · Clear filters

Kristin
Oct 22, 2021
I didn’t receive my order yet
I didn’t receive my order yet
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Cathy C.
Jan 14, 2020
No shipping information
I. Haven’t had received a ccnfirmation from on shipping, Or when I can expect my. Order too arrive
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Michelle
Jan 14, 2019
Placed my order on 1/6 have have not…
Placed my order on 1/6 have have not received my order yet.
Response from Arizona Bead CompanyJan 14, 2019
Hi Michelle, Thank you for taking the time to do the review. I am really sorry to hear that you've not received the package yet. The sequence of events was that you placed your order on Sunday.... then I was out of the office all day on Monday, so your package got shipped on Tuesday. However, because you chose to have it shipped via 1st Class Mail, it's taking a couple days longer for transit time. I did a check on the tracking number... 9400110200882943069404 and it indicated that it was out for delivery to you today. I am so sorry for the longer transit time. If I am lucky enough to get your business for the future, please allow me to offer you free shipping on your next order. (I will make a notation on your file)...with my sincerest apology. Sincerely, David (Arizona Bead Company) 480-491-4472 phone 480-495-2323 cell E-mail: [email protected] website: arizonabeadcompany.com
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Anna
Jul 3, 2017
For the price I paid for 500 grams of …$46.84
For the price I paid for 500 grams of glass bead mix was outrageous. Then I went through the 500 grams of beads, even more disappointed. Thank you for being on time. Anna Rivas
Response from Arizona Bead CompanyJul 3, 2017
Hi Anna, I'm sorry you are so disappointed. You are encouraged to return the beads for a full refund on the beads. If you are that dissatisfied, you shouldn't keep them. --David
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Jonathan
May 8, 2016
Gibraltar 800s 8mm Black-27 peeling paint
I ordered six different products recently. For the most part they are good. However, one item (Gibraltar 800s 8mm Black-27) was disappointing. The black paint on the beads peeled off and the rusted internal surfaces are exposed. I cannot wear them.
Response from Arizona Bead CompanyMay 9, 2016
Hello Jonathan, I'm sorry that you were dissatisfied with a product that you got from me. I will do whatever it takes to make you a happy customer. In fact, I see that you placed another order for the Gibraltar 800's (Thank you for that)...I will only charge you for 1 package and the other package I will give to you free as a "replacement" for the defective black ones that you didn't like. Hopefully I can score a higher review than 2 stars next time. If you ever have a problem like this again, please call me and I will try to resolve this as best I can. Sincerely, David (Arizona Bead Company) 480-491-4472
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Margaret L.
Aug 24, 2015
Did not understand
I ordered what I thought were 3 bracelets. What I received was BEADING for 3 bracelets. While I like the quality of the beads, I am not a "beader", so do not have the materials needed to make these into the bracelets I want. For people who do bead work, this would be an excellent source. For those of us who do not, it was confusing that the "bracelets" being sold on the website were only the beading materials, not bracelets. Since there is a charge for shipping both ways, I am better off just giving these beads away than returning them (even with the dire return policy). So I am out the money.... which doesn't leave a good feeling.
Response from Arizona Bead CompanySep 15, 2015
Hello Margaret, I just saw this review and I am sorry that you were confused about the products. I'm not entirely sure why you thought that you'd be getting bracelets, because I don't think it says anywhere on the website that we sell bracelets. Having said that, I want you to be happy, so please feel free to return everything you received and I will issue a full credit for the beads with no re-stocking fees of any sort. I do admit there is nothing I can do about the shipping costs to and from, but for my part, I would offer free shipping on an exchange of the beads that you received for something that does please you. Please call me or e-mail me so that I may assist you in your exchange so that you'll know what you're getting. Sincerely, David (Arizona Bead Company) (480) 491-4472 phone E-mail: [email protected] website: www.arizonabeadcompany.com
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