Saira
False advertising
In the website they sell options of 1, 3, 6 or 12 month YouTube premium subscription. To ensure it wasn’t a scam I purchased a one-month subscription as a trial for £8. Instantly received WhatsApp to say there is no option of one-month subscription- the 1, 3 and 6 month subscriptions are “just for show” (this is a direct quote from their WhatsApp message) as they don’t make any profit from those shorter subscriptions. Was told they don’t advertise anything except the 12 month subscription on Google. This may be the case but their own website provides the various options outlined above. Asked for a refund in view of the false advertising. Two stars given because I did receive an instant refund. Can’t speak to the quality or authenticity of the 12-month subscription but be aware that anything shorter is “just for show” so don’t bother trying to purchase.
Response from Arigato Subscription LLCJun 1, 2024
Thank you for your feedback. We apologize for any confusion caused by our subscription options. We strive to provide clear and accurate information on our website and regret that this was not your experience. We appreciate your understanding and are glad we could process your refund promptly. Your feedback is valuable, and we will use it to improve our services. Thank you for bringing this to our attention. Regards, -Anna