SAP AribaReviews of ariba.com

Absolutely the worst portal system available. UX is terrible, constant errors with no logical directions

Ich war als Mitarbeiter einer SAP ariba-Agentin tätig. Zu Beginn war die Tätigkeit normal. Dann konnte ich meine Aufgaben nur noch abschliessen, wenn ich eigenes Geld investiere. Das wollte ich nicht. Ich habe die Tätigkeit eingestellt. Ich vermute, dass die Mitarbeiterin nicht von SAP ariba beauftragt ist. Nach meiner Recherche ist SAP ariba eine seriöse Firma.

Slow clunky website with terrible menu layout, unclear what connected customers can/can't see. Only allowed a single administrator which is ridiculous for a global company like the one I work for. Logged into the sole administrators account to set up more user accounts and the company has been "temporarily blocked" presumably as we have some activity from more than a single location and we have 4 locations in the UK alone.. If you are looking to monitor your supply base look elsewhere.

Well folks, it's true. Energy vampires do exist - they take the shape of soul-sucking pointless and comically impenetrable accounting systems like SAP ariba. If I could afford to tell the torturers that make me use this clunky waste of life to stuff it I would. But if it's a choice between this and not getting paid, then head-bowed I go shuffling into the pit once again. God help me.

OMG! I cannot believe such tedious system with archaic ways still exists in year 2024. My invoice payments were delayed for three f***cking months and still counting until the Ariba folks sort out their backend. Talking about the IT folks, they are super slow. Another disbelief in the digital age where things evolve at warp speed. These guys are living in the caves ...

This software is the worst tool I have ever used for tender activities. It is clunky and full of glitches. It greatly increases the admin burden. It’s a nightmare to use for both suppliers and customers. And the technical support and customer service is poor or non existant, despite the disruptive feedback surveys popping up many times a day.

I have been forced by multiple customers over the last 15 or so years to use this piece of garbage. It defies ALL logic that someone created this system, stood back and said "Yeah, it's great". It isn't even good, nor adequate, nor annoying. It is a soul crushing TIME SUCK every time I have to use it. I end up despising the customer forcing it on me.

They need to start again. From a business who has been operating fifty years this is the most cumbersome useless interface I have ever been tortured with. I wish the company that pays money to Ariba would take responsibility for their own ordering and invoice processing. Heads should roll as those choosing Ariba on behalf of their company have let their company down by putting their suppliers through time wasting hell.