SAP AribaReviews of ariba.com

Nog nooit z’n slechte bestel programma gezien. Je zou je goede baan er voor opgeven en ontslag nemen…

Total scam and extortion. They sign you up without your knowledge for a enhanced subscription when buyer only requires standard. They start charging you thousands and thousands of dollars. You will never get out of since in order to downgrade you must pay invoices and they charge in arrears a fee of the amount you bill buyer and you do not even use their system for PO/invoicing. You pay invoice and are hit again with another invoice. DO NOT SIGN UP. THESE COMPANY NEEDS TO BE SUED IN A CLASS ACTION LAWSUIT.

Please tell me how anyone can use this pathetic tool. Every month I log on and it is a mess and such a waste of time. Today I can not submit an amount to invoice, the section is gone and after an hour of clicking everything to find it, my disappointment is now full-on rage. Is there anyone in this part of the company that can sort it out, I would be ashamed of this.

I'm just at the set up stage, full day, terrible support. If there is an error very hard to contact customer service. I would avoid.

It is hard to do worse, complete rip off, from beginning to end, incredibly hard to terminate account. Clunky, dysfunctional, terrible support, the list goes on ...

I could have given zero star if it has the option. I have gone through several awkward situations with at least three regular suppliers because of this horrible system. Hope our company switches to a better procurement system soon.

Non riescono a: Mandarti l'email di aggiornamento della password L'icona aiuto non funziona Ai contatti trovati in Internet i telefoni sono difficili da trovare Trovati i contatti telefonici devi fare 3 chiamate per risolvere il problema che è semplicemente che ti mandando un aggiornamento della password via email.

It CONSTANTLY fails. It takes several steps to open and print a PO, IF - IF things go smoothly. On average it takes over an hour to open & print a couple dozen POs. Need to refresh, dozens of times (hourly), constant "exception" failures, 404s, reports print with only half the data... There is zero support. When we first met the Ariba team they promised to always have a person to speak with, that was just a ploy after a couple months the reality set in and one had to submit questions via the portal, that are Never responded to or acknowledged. To add the insult of having to pay them a commission, makes my blood boil while they deliver such a HORRIBLE product! RIP RIP RIP OFF