Ariat International is a premium performance footwear, apparel and accessories brand for equestrian sports and other outdoor activities, located in San Leandro, California.
Ariat International (ariat.com) has 372 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Showing 60 reviews with 5 stars · Clear filters
Regina
Ich war unangenehm überrascht von den schlechten Bewertungen. Meine Rücksendung über DPD ist am 20.10. angekommen. Jetzt war ich gespannt, wann die Rückzahlung erfolgt. Gestern Abend 24.10., ohne Probleme, obwohl ein Paar Stiefel Kratzer hatte. Diese hatte ich dokumentiert und als Rücksendegrund "defekt" angegeben.
Guy
UK Customer. I have found sizes fit as expected for clothes. Boots I needed to get correct fit but returns were delt with without issue. Clothes not cheap but they are quality and well made.
Response from Ariat InternationalSep 12, 2025
Thank you so much for your review. We are sorry that the boots were not the best fit on this occasion but we are pleased to hear that you had a positive experience returning them. Many thanks, Ariat Europe
Pauline W.
I purchased a pair of hiking boots from Ariat as my son and daughter both have their hiking boots and they love them, my son says that they are the most comfortable boots he has worn. Unfortunately, an issue arose with my boots Ariat were very quick to reply to my initial contact and this followed through until the problem was resolved, all very quickly. Sharon whom I was in contact with was professional and helpful and I cannot praise the level of customer service enough, and I will definitely purchase from Ariat again.
Response from Ariat InternationalSep 12, 2025
Hi Pauline, Thank you so much for taking the time to leave us a review. We are sorry to hear that there was an issue with the boots but I am pleased that Sharon was able to resolve the issue for you. Best wishes, Ariat Europe
drazenka M.
Je suis plus que contente des bottes reçues. Pointure parfaite, couleur encore mieux que la photo, un très beau marron. Elles sont très confortables. Reçu rapidement (moins d’une semaine) et très bien emballées. Je ne connaissais pas la marque, mais je recommande sur la base de mon expérience.
Response from Ariat InternationalSep 12, 2025
Merci beaucoup d'avoir pris le temps de laisser un si bel avis. Cordialement, Ariat Europe
Ivo L.
op zaterdag bestel netjes afgeleverd op dinsdag
Max
Hatte Probleme mit einer Hemdjacke. Der Stoff war an der linken Tasche sehr aufgeraut, obwohl ich es nur 2-3 getragen und auch nicht gewaschen habe. Die Dame vom Kundendienst war sehr freundlich und bot mir direkt eine volle Kostenerstattung an, nachdem ich dort Bilder des Schadens einreichte. Die Korrespondenz ging über 3 Tage und es wurde immer schnell geantwortet. Also Top Kundendienst!
Berkant
I have ordered 2 boots from theit web site. One returned, as the size was not a good fit. After 2.5 weeks time, got money back. No hassle, no questions asked. From the order to delivery it took 4 days, i got everyday updates on status via e-mail. The boots are quite unique, leather is exclusive, design is beautiful and overal quality is top. I really dont get it, why some people complain about support here...Its mystical to me. I ordered my boots from Denmark and their delivery was from Holland, on there web site there is a address, telephone number to reach: Ariat EU B.V. | Baxter Building B.V. Muiderstraat 1, 1011 PZ, Amsterdam, Netherlands | +441367 242818 As a reference, my order numbers: 10409277 & 10410673. I recommend this company as my shopping experience was one of the best so far.
Hamilton B.
Ariat work boots are a game changer . They are not cheap but worth every penny . My mates on the site are beginning to agree . No more sore feet for me . Well done Ariat . Cannot recommend highly enough .