Ariat International is a premium performance footwear, apparel and accessories brand for equestrian sports and other outdoor activities, located in San Leandro, California.
Ariat International (ariat.com) has 372 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
Also known as
ariat.com
Website
ariat.com
Category
Clothing & Underwear
Location
San Leandro, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 34% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Thank you for the wonderful feedback! We’re so glad to hear your boots arrived safely and that you’re happy with the fit and quality. That’s exactly what we strive for with every order.
We truly appreciate the recommendation and hope you continue to enjoy your boots for years to come!
LE
Len
Very good trusted company
Very good trusted company
good quality good Price
would buy again
Response from Ariat InternationalJan 12, 2026
Thank you so much for your kind review. We’re happy to hear you’re pleased with the quality and pricing, and we truly appreciate you choosing Ariat. We look forward to serving you again soon.
AN
Anne
Note qui ne correspond pas à mon expérience
Je n arrive pas à comprendre la note du site... J ai commandé des bottes en promotion mi décembre, livraison 1 semaine après, les bottes étaient magnifiques mais malheureusement je me suis trompée dans la taille, j ai renvoyé les bottes en utilisant leur étiquette de renvoi et j ai reçu mon remboursement 1 semaine après, malheureusement pour moi ces bottes ne sont plus disponibles dans une autre taille et les autres modèles ne sont pas dans mon budget... Bref si vous voyez un article qui vous intéresse, n hésitez surtout pas, entreprise sérieuse et réactive, livraison et remboursement rapides !
Response from Ariat InternationalJan 9, 2026
Bonjour,
Merci beaucoup d’avoir pris le temps de partager votre expérience détaillée. Nous sommes ravis d’apprendre que la livraison, la qualité des bottes ainsi que le remboursement ont été à la hauteur de vos attentes, même si nous sommes sincèrement désolés que la taille commandée n’ait pas convenu et que le modèle ne soit plus disponible.
Votre retour reflète parfaitement notre engagement à proposer un service sérieux, réactif et transparent. Nous espérons avoir le plaisir de vous retrouver lors d’une prochaine commande.
Très belle journée à vous.
CU
customer
My Chelsea boots turned up on time
My Chelsea boots turned up on time, and are great quality and comfortable, I really love the style of ariat boots and there jeans !! 👍👍👍
XA
Xavier A.
Purchased the Split Rock Moc Toe boots…
Purchased the Split Rock Moc Toe boots in black and they feel great. Great quality boot for a good price. I think it'll take a few day wearing them to break them in but so far very nice boots. I also wanted to mention that they were delivered within the shipping window. Actually the earlier part of the windows. Highly recommend them. If there's anything I would recommend is to have inside lining but again for the price you can't beat them!
ML
Ms Louise A.
Wow! Our experience has been brilliant
Wow! How's the trust pilot score so low! My husband has ordered several items direct from Ariat that he was really happy with. Plus a shirt for me, which I love for quality and style.
And I was searching for a lightweight and breathable waterproof and landed with an ariat womens spectator coat, which I ordered via holland country clothing store in the UK. I am super happy with it.
No idea why these reviews are so low, this is a quality brand in my opinion
Response from Ariat InternationalDec 11, 2025
Good day, and thank you so much for sharing this thoughtful feedback. We’re thrilled to hear you’ve had great experiences with your Ariat products, and it’s wonderful that the Spectator Coat has been such a good match for what you were looking for.
We truly appreciate you taking the time to share your positive experience — it means a lot to us and to our team. Thank you for being part of the Ariat community!
ZB
Zoe B.
Customer Service
I bought some boots that i had to return, customer service were really great with me and I would absolutely purchase from Ariat again. If you're looking through reviews to check quality and sizing I can verify the quality and craft is beautiful and the sizing spot on.
Response from Ariat InternationalNov 3, 2025
Hello,
Thank you so much for the wonderful 5-star review! We’re thrilled to hear our team made your return easy and that the quality and sizing met your expectations. We’d love to help you find your next pair—if you ever need fit or style guidance, please reach out at 1-800-899-8141 or visit ariat.com. We appreciate you choosing Ariat and look forward to serving you again soon.
IN
Ian N.
We are fans of Ariat work boots!!
We are fans of Ariat work boots and clothing for the barn and for horse back riding . Recently my daughter’s boots had worn down to the point she couldn’t wear them and Ariat REPLACED them Free of charge - and we learned they offer a Life time warranty for any defects ! We will proudly wear your brand at all our shows and will share our awesome customer service experience! These days having a corporation stand by their products like this is rare - will not hesitate to buy more Ariat products!!! Thanks from Canada!! (Edit for warranty info correction)
Response from Ariat InternationalNov 12, 2025
Thank you so much for your kind words and 5-star review! We truly appreciate you taking the time to share your experience with our customer service team and are thrilled to hear that you and your daughter love your Ariat boots and apparel.
We did want to take a moment to clarify our warranty details. At Ariat we guarantee all our products to be free of defects, and we firmly stand behind everything we offer our customers. Ariat’s guarantee does not apply to normal wear and tear, product that has been damaged by misuse, neglect, accidents, modification, unauthorized repair, or failure to follow appropriate care instructions. For complete warranty details, including length of coverage, please visit our website, https://www.ariat.com/warranty
Thank you again for your support and for being part of the Ariat community!