Ariat InternationalReviews of ariat.com

Response from Ariat InternationalSep 4, 2026

We’re sorry that your refund took longer than expected and appreciate your frustration. We have now reviewed your case and can confirm that the matter has been resolved. We’re sorry for the inconvenience caused and hope that we can restore your confidence in Ariat. Regards, Ariat Customer Care

Response from Ariat InternationalJun 1, 2026

We’re sorry to hear about your experience and understand your frustration. This is certainly not the impression we want to leave with our customers. We would appreciate the opportunity to review your situation further and better understand what occurred with the exchange request. Please reach out to us at [email protected] with your order information so our team can assist you directly.

Response from Ariat InternationalJun 4, 2026

We're sorry to hear about your experience and understand how frustrating it can be when you're unable to confirm whether an order was successfully placed. Unfortunately, we're unable to locate your order based on the information provided in this review. Please email our Customer Service team at [email protected], and we'll be happy to investigate further. We appreciate your feedback and look forward to assisting you.

Response from Ariat InternationalSep 4, 2026

Dear Tora, We’re sorry to hear that you were disappointed with your experience. We would like to clarify that our Express Delivery service does not necessarily mean that an order is dispatched sooner than a standard delivery. The Express service provides a guaranteed delivery timeframe, with delivery taking place before 1pm CET, whereas Standard Delivery may arrive at any time during the day. We’re sorry if this was not clear when you placed your order and appreciate your feedback regarding our service. Ariat Customer Care

Response from Ariat InternationalJun 1, 2026

We’re very sorry to hear about your experience and apologize for the frustration caused by the exchange and refund process. We understand how disappointing this must have been, especially after already encountering issues with updating the shipping address. We would appreciate the opportunity to look into the status of your refund and assist further. Please email us at [email protected] with your order information so our team can review this for you directly.

Response from Ariat InternationalSep 4, 2026

Dear Harry, Thank you for taking the time to leave us a review and we are sorry to hear that you had an issue with your order and the customer service you received was not up to our usual standard. It looks like your enquiry was dealt with and we have passed on your feed back. Kind regards, Ariat Europe

Response from Ariat InternationalJun 1, 2026

We’re very sorry to hear about your experience and understand your frustration, especially as a longtime Ariat customer. This is not the level of service we strive to provide, and we sincerely apologize for the lack of follow-up communication you’ve experienced. We would appreciate the opportunity to review this further and help get this resolved for you. Please email us at [email protected] with your full name and any previous case information so our team can locate your correspondence and follow up directly. Thank you for bringing this to our attention.

Response from Ariat InternationalApr 28, 2026

We’re very sorry to hear about your experience with your Terrain boots and understand how frustrating this must be, especially after such a short period of wear. This is certainly not the level of durability we aim to provide. We have received your email and our team will be responding shortly to review the details and work toward a resolution for you. We appreciate your patience and the opportunity to make this right.