Ariat InternationalReviews of ariat.com

In 2019 heb ik laarzen gekocht van Ariat in een winkel dichtbij mij. Heel tevreden mee, maar na ruim 3 jaar was ik toe aan nieuwe. Eind december 2022 dezelfde laarzen besteld. Ik kende het model, dus passen hoefde niet en daarom direct op de site van Ariat Europa besteld. De bestelling was lang onderweg, ik dacht uit Engeland, maar volgens het verzendlabel kwamen ze uit Oldenzaal in een extreem grote doos. De ene laars was erg beschadigd, meerdere enorme krassen waar het leer echt beschadigd was. Ik de klantenservice mailen, kon ik een korting krijgen van 10%. Voor zwaar beschadigde laarzen van € 340,- zou ik dus € 34,- krijgen!! Of ik moest ze terugsturen, dus dat laatste gedaan. Heleboel gedoe voor niets! Ik bestel daar niet meer en bestel wanneer ik mijn geld terug heb, wel via een winkel.

Ordered a pair of ventek work boots in July received them in timely matter. However they have a great design but end of November noticed the soles already splitting apart from rest of the boot. Tried to contact Ariat threw 3 different emails with no response back. So as far as I stand now these are the last ones I purchase. I baught a pair from Mexico in 2021 and they lasted till I got these artists and still going. And they were a 1/3 of the cost. Just wish we could get our money's worth.

I don't know what is the matter with this company. These boots used to be quality stuff and I have owned many. The last two pairs of Langdales I bought were nowhere upto the usual standard. They are literally falling apart after 3 months of non intensive use. These are 220 euro country boots! Waterproof... not, glued not stitched. Bought through a reseller and filed a complaint.... utter silence since. This has been the last pair ever. I am sure that for that amount of money there are other options available.

We have had no problems with the boots But for what you charge for slippers I expect them to hold up for more than a week. Very unsatisfied!

Ariat does not allow the customer to cancel an order until it ships. I accidentally ordered the wrong boots so I had to pay for two pairs then wait to return the first. They then emailed me after the order was placed and said they canceled the order for the boot I wanted as it was out of stock. It said that is was in stock on the website. This is an interesting double standard, I cannot cancel and order until it ships but they can cancel any order they want. Anyways, I am now waiting for the order that I intend to return to ship. After 3 weeks of waiting, I get an email that that boot is also out of stock and they have cancelled that order too. Overall, they have a poorly organized website, poor non-customer orientated policies and lack of clarity on their own inventory. I will never buy from them again.

I bought Nole boots, but they don't come, it's lousy service and I can't recommend them 100%

Horrible company first of all I paid for two day shipping and didn’t receive two day shipping and ariat refused to refund my money first time I wore boots in a light rain storm my feet were soaked but they claim boots are water proof to the blue line in boot their the worst company i have ever delt with almost 300 of my hard earned money wasted!!!! Boots are going rite in the trash can Absolutely disgusting appalling experience customer service and the ariat company itself should be ashamed what a joke I’ll stick with my danners and for good reason ariats a joke and just a trash project boots were workhogs not cheap plus the shipping 100% total rip off this company should be out outa business that’s just robbing people of their hard earned money

My husband and I bought Ariat hoodies. Have only worn them twice and the have fuzz balls and look like we have had them for months. Paid over $40 each. Very disappointed in the quality.