Ariat InternationalReviews of ariat.com

I’m discussed by their all American ads. They show cowboys and Americans hard at work. Their boots are made in China. What a sellout they should be ashamed of claiming they are for the American culture when all they are is another all about the buck Chinese sellout booooooo

Ordered a pair of boots, three days later received a notice they cancelled order due to being out of stock. Ok, then why do they show that the boots are still available? Re-ordered, and again, three days later received a cancellation notice, same reason. Ok, I'll go elsewhere!

BOUGHT MY SO A PAIR OF ARIAT ARENA REBOUND BOOTS 1/28/23. HEEL FELL OFF 14 DAYS LATER. $175.00 INVESTMENT IN WHAT I THOUGHT WAS A QUALITY BOOT. CALLED ARIAT CUSTOMER SERVICE 2/14/23 GAVE THEM ALL INFO AND THEY SAID THEY WOULD SEND OUT AN EMAIL FOR ME TO MAKE A WARRANTY CLAIM. WAITED 3 DAYS, NO EMAIL. CALLED IN AGAIN AND WAS TOLD THE SAME THING. WAITED 3 MORE DAYS AND NO EMAIL. THIS IS REDICULOUS. WHAT HAPPENED TO QUALITY AND INTEGRITY OF MAJOR BRANDS? VERY SAD, LESSON LEARNED

Worst customer service ever! Many phone calls and emails have been sent with no money back on return I sent.

I bought a pair of boots almost a year ago, and within 3 months they fell totally apart. I have reached out to customer service numerous times and have not heard back. This company has no integrity and no intention of warranties on their products. I have sent pictures of the boots and the soles of the boots. And still nothing. My next stop will be the better business bureau. I wont stop until my message is clear and out to the public. If this is a standard product then people need to be warned.

Ordered shoes online on January 29. Looking for confirmation and ship date and recieved no email from Ariat. Called customer service twice to find info on my order. Their response is 6 to 14 days to process. Then 7 to 10 day shipping. Then later, got a call from Ariat corporate rep and she helped me with the order and it’s shipment. Thank you

Reviewed a dirty pair of brand new jodhpurs at a hefty postage cost. After 6 emails they are allowing me to return the item (only received it last week) for a 10% off future purchases. Well thanks! No mention of the hassle of posting it abs wasting my delivery money. No way would I order from them again. Premium prices with insulting customer service.

I Purchased the Rebar Wedge Chelsea Waterproof Boot back in December 2022 for my wife as a Christmas present. My wife works in a pottery studio and needs a good work boot as she has crushed her toes from stuff hitting her foot. She was so excited when her boots arrived and opened the box. Both boots were covered with heavy black tar or black grease spots and they were scuffed up with significant scratches. I emailed Ariat about our experience and with pictures. Not anyone from Ariat ever emailed me back or called me to let me know I am valued as a customer and that they provided a very poor purchase experience. After all these months, I am still disappointed Ariat could care less about sending us the dirty boots. Not gonna buy Ariat.