Ariat InternationalReviews of ariat.com

Logged a complaint about a new pair of boots that leaked after 4-5 months. Received an automated reply and have never heard anything since. Poor customer service.

They are crooks!!!! I can see on my return slip that it was delivered back to them, yet they refuse to give me a refund!!! They never ever respond on emails, I tried to contact them for a month. I have proof of everything being in order yet they won’t fulfill on their promise as a legitimate company. Never ever order unless you want to get scammed!

After unsubscribing to the emailing list about 5 times in a week they are still spamming me. I bought a pair of pants for my niece. I’m not interested in their other products. Get outta my face already.

Awful Customer Service. Ariat owe me £180 for 2 pairs of jeans which I returned on 11/11/24, I have all the evidence to prove they received them back yet I’m still waiting. No reply when I contact customer service nothing. I will not be ordering from this company again.

Nach einer über Monate erfolgten Garantie-Reklamation antwortet Ariat mit einer Rückzahlungsbestätigung. Fordert Kontoverbindung an und zahlt und antwortet dann seit wiederum mehreren Monaten nicht. Auf keinen Fall direkt bei Ariat kaufen. Sitzen in Holland und können bzw. wollen nicht deutsch kommunizieren. Blocken meine Emails ab! Kann leider nur gerichtlich geklärt werden . Auf keine Fall dort etwas kaufen!!!!

Burford boots. Very disappointed. I love the shape and design had several pairs but life is very short. List price 160£ and after one year gone around the ankle!

Terrible return service. Terrible customer service. Boots were listed as “true to size” so I ordered the 7.5. Couldn’t get them on. Returned them and waited 2+ weeks for the return item. They wouldn’t let me cancel the order so I had to wait for it to be delivered to return the boots. While I waited I ordered the same boots from Amazon and had them in 2 days. So much for supporting this business.

Very poor quality boots from Ariat. They started to fall apart after 1 week. Customer service refused to contact me to discuss this after I sent numerous emails requesting communication.