Alex G.
Never Got It
I never received the item despite several inquiries!
Response from Ares Research LabAug 20, 2026
I'm Owen, the founder of Ares Research — and I don't want any order left unresolved, so let's get to the bottom of this together. When I look up an order I can see exactly where the carrier last scanned it, including delivery, so I'm confident we can figure out what happened with yours. Please email me directly at [email protected] and I'll personally pull your full tracking and walk through it with you. If something genuinely went wrong, I'll make it right.




