Archway PublishingReviews of archwaypublishing.com

I think the marketing department is slow and not connected. Levi was great but others have been unresponsive or dismissive. I am still waiting on my website which is critical for sales generation. Douglas J

I loved the attentiveness from everyone I spoke to. I felt like I was at home with the pure honesty, and I will keep working with Archway for many years. Thank you...

Having already written a book and had it published through a different publisher, my experience makes me compare the the two publishers. With my first publisher I had one point of contact that was the go between me and all the different processes and phases of publishing my book. With Archway, I had to speak with a different person for each phase or process which got a little confusing. The pictures for my book cover aren't clear like what I actually provided and they are also noticeably darker as well. My cover doesn't look like it was done by a professional graphic artist at all, especially when I provided everything even the layout. I was sold on also adding an audio book and told I could make payments, so I put down a deposit in anticipation of the email that would allow me to begin recording. After a few weeks of not receiving the email, I inquired again only to be told that I had to pay the balance in full before the email would be sent. After the final payment was sent a few days passed and I had to inquire again only to be told they would put the request in for me to receive the email to begin recording. Once I received the email, the email said that my book would be loaded in the coming days for me to begin recording. I am still waiting on the email saying that my book has been loaded so I can begin recording. My book was published and available for sale in July but the website that comes with the publishing package I chose wasn't given to me to sign off on until I inquired about it several times. It was just given to me to sign off on in September and I'm still waiting on my website to be published. During the conversation about me adding an audiobook to my offerings, it was suggested that I take my ebook from $3.99 to $5.99 so I agreed. My ebook is still at $3.99. I was also told that there would be a blog added to my website. When going over my website for mistakes I didn't see one, so I inquired about it and was told in order to add one there would be an additional cost to do so.

I worked with Faye Lewis. Definitely among the stars of publishing! Aye One!

After I had paid $6000 for them to publish my book they only asked for more money to do other little things that i did not have. I am very disappointed. No refund after 3 months of course. Please do not use this company.

I am extremely satisfied with the services that I have received from Archway. They produced a great looking book and the services are reasonably priced.

Just received my final product and I am so disappointed! This product looks nothing like the professional version I received in my first project. Pages are off, pages not cut in hardbound editions so when opened the pages tear, author bio on last page of book rather than on back cover. I have asked that my rep call and address these issues. I worked tirelessly to make sure every detail was clear. If these issues are not resolved my next project will not be with Archway!

The decision to collaborate with Archway Publishing to publish my novel was like taking a journey to a destination I only vaguely imagined. Each step was a part of a rich learning experience, about editing, design, and the standard practices common within the publishing industry. As I learned I grew more confident, not only about the process but in the professionalism of the Archway team. I was very happy with the end result. Archway helped me to make my novel more saleable and presentable. It has provided me with a better way to enter the marketplace. And it also gave me an invaluable education along the way.